a difference - for us and for your future. Position Title: Contact Center Quality Assurance Analyst Business Unit: Operations... Reports to: Manager of Contact Center Quality Assurance Position Overview: This position is responsible for monitoring...
and technologies to support quality assurance activities, data analysis, and reporting. - Assist the center with taking calls...Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure...
. Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. Assist the center...Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure...