, and urgent recording updates using TTS and/or wave files. Manage user accounts in contact center systems, including access... management and spam mitigation. Standardize contact center settings such as call scripts, call types, routing rules, favorites...
Required Skill: Advanced proficiency in Genesys Contact Center Operation. Strong understanding of software development methodologies... should have minimum 3 years of experience in Genesys Contact Center Operation. This position is based at our Manila office. Work Set up...
. Professional & Technical Skills: - Required Skill: Advanced proficiency in Genesys Contact Center Operation... should have minimum 3 years of experience in Genesys Contact Center Operation. Advanced proficiency in Genesys Contact Center Operation...
Engineer – Owner’s Representative for Data Center Development We are seeking a highly skilled and experienced Geotechnical... Engineer Owner’s Representative to join our team for Data Center projects in the Philippines. In this role, you will play...
Role And Responsibilities Workplace Experience Team - HVAC Engineer (Pan PH) OVERALL ROLE Will serve as the Technical... Services contact for all HVAC related issues and concerns for all PH Analyze HVAC related issues such as Hot/Cold complaint...
We are actively seeking a highly skilled and experienced Senior SOC Engineer with expertise in cryptocurrency exchange... Responsibilities: Security Operations Center (SOC) Management Lead security monitoring operations for cryptocurrency exchange...
The Senior Infrastructure Reliability Engineer provides support for design, implementation, configuration...-scale distributed systems operate optimally Builds code to specifications and standards Builds and codes moderately...
contact center related systems including troubleshooting operational issues leading to resolution with minimal downtime... maintained, and monitored. 30% Work with various internal teams in support of contact center elements such as other IT teams...
accounts in contact center systems, including access control, skills, queues, and profile updates Configuring and monitoring... administration or development of contact center systems Hands-on experience with at least one of the following systems, including the...
accounts in contact center systems, including access control, skills, queues, and profile updates Configuring and monitoring... field 5+ years of experience in system administration or development of contact center systems Hands-on experience...
accounts in contact center systems, including access control, skills, queues, and profile updates Configuring and monitoring... field 5+ years of experience in system administration or development of contact center systems Hands-on experience...
and/or wave files Manage user accounts in contact center systems, including access control, skills, queues, and profile updates... administration or development of contact center systems Hands-on experience with at least one of the following systems, including...
Manage user accounts in contact center systems, including access control, skills, queues, and profile updates Configure... within contact center systems Experience supporting inbound, outbound, and multi-channel operations Experience working in agile...