The Junior Contact Centre Agent will be responsible for servicing stakeholders telephonically and via... Required: NQF Level 4: Grade 12 (National Senior Certificate) 1-year experience as a Contact Centre Agent in a customer service...
is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales... Minimum 2 years of contact center experience Experience in reservations, sales, or a travel company (highly desirable...
One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.... Qualifications and experience: Matric Travel and tourism diploma No less than 2 years' contact centre experience...
Job Summary Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities Answering phones from customers professionally and responding to...
Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities Answering phones from customers professionally and responding to customer inqu...
Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities Answering phones from customers professionally and responding to customer inqu...
Overall Purpose of the job: To collect, capture, analyse and process all moving cancellation requests with the main focus on ensuring maximum customer retention. Booking of appointments with relocation and reconnecting customers. Managing...
. Job title: Contact Centre System Analyst Department: Contact Centre Reporting to: Customer Service Manager Who... will include: Participate in design of contact monitoring formats and quality standards to ensure Customer Engagement Monitoring...
, overseeing their expanding South African operations based in Johannesburg. As Call Centre Agent you’ll be a brand ambassador... contributing towards the business objectives of the contact centre – focused on trade & clientele engagement converting sales...
Job Title: Call Centre Agent Debt Collection (Government & Municipal Entities) x 4 Department: Collections... call centre collection methods. The incumbent must manage high call volumes, accurately update accounts using Excalibur...
, overseeing their expanding South African operations based in Johannesburg. As Call Centre Agent you’ll be a brand ambassador... contributing towards the business objectives of the contact centre – focused on trade & clientele engagement converting sales...
. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital... part of our Africa call Centre team. - Remote Installation and Troubleshooting: You'll be tasked with installing...
We’re looking for motivated and customer-focused Call Centre Agents to join our growing teams in Johannesburg, Durban... Looking For Experience: Minimum 6–12 months call centre experience (sales, customer service, or collections) preferred Skills...
Center experience. Responsibilities Contact clients to arrange delivery of parcels Answering incoming calls. Capturing...
requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound... You would need to have the following Experience and Technical competencies: 2 - 3 years working experience, preferably in a contact...
project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. Ensure... You would need to have the following Experience and Technical competencies: 2 - 3 years working experience, preferably in a contact...
. Job title: Social Media Customer Care Agent Department: Contact Centre Reporting to: Contact Centre Coach Who... that your unique skills, passion and superdrive will help us achieve our vision. As a Contact Centre Agent, you’ll be supporting the...
. Requirements: Previous sales experience. Winning personality and confidence. Previous Contact Centre experience or training...
experience in a similar role, within a multi-channel (Voice, Correspondence and Email) customer service /contact centre... follow-through after contact with customers High attention to detail and accuracy Target driven The post appeared first on ....
Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. To minimise bad debt... to summarise account status in once glance and negotiate with debtor telephonically Contact Centre and Dialler Acumen Very...