An exciting opportunity as Contact Centre Manager has become available with this international company, overseeing... including evenings Minimum of 5 years’ senior Contact Centre experience Technical: Power BI, Peopleware, Omni Intelligence...
An exciting opportunity as Contact Centre Manager has become available with this international company, overseeing... including evenings Minimum of 5 years’ senior Contact Centre experience Technical: Power BI, Peopleware, Omni Intelligence...
Our contact centre recruitment desk currently has a vacancy for a Contact Centre Manager Core function of the... of all contact centre operations in South Africa. The ideal candidate will be passionate about travel with a good understanding...
Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre experience... contact centre. As a key member of the leadership team, you will play a vital role in driving employee engagement, optimising...
Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience... in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International...
Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact... managing contact centre of over 150 agents Previous experience dealing with USA / International campaigns Must be able...
Our contact centre recruitment desk currently has a vacancy for a Call Centre Team Leader. The role of the Team... Centre Manager. The ideal candidate will be passionate about travel with a good understanding of luxury hospitality...
in implementing and monitoring corrective quality assurance actions Assist Training Officer and Contact Centre Manager... with identifying training needs for the agents Must be able to work shift 24 hour contact centre...
. Job title: Contact Centre System Analyst Department: Contact Centre Reporting to: Customer Service Manager Who... will include: Participate in design of contact monitoring formats and quality standards to ensure Customer Engagement Monitoring...
Our client, a leading Johannesburg based, FMCG distributor (cold and ambient products) requires a Distribution Centre... Manager, who will assume full accountability for effective operation and profitability of the DC. This position reports to the...
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst..., operational teams Manage the Contact Centre workforce. motivate and manage supervisory team Ensure optimal service delivery...
contact centre Ensure campaign KPIs are met regarding quality standards Continuously upskill quality assurance personnel...The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the...
are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager... outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers...
business by leading activities of supply, scheduling, pricing and Customer Service Centre. Ensure smooth integration... Responsibilities: Responsible for Customer Service Centre, Pricing & Fuel supply, Delivery scheduling Manage Customer Service Centre...
Contact Centre service to all Betway Premium Customers queries coming into any of the Contact Centre Channels Support the... Manager, you will be responsible for maintaining and enhancing long term relationships with our nominated high-end players...
JOB TITLE: Business Development Manager DEPARTMENT: Commercial & Industrial REPORTING TO: Regional Sales Director.... Responsible for resolution of key customer complaints and follow ups. Stakeholder management - become the single point of contact...
Manager - Operations to lead and drive financial performance, ensure governance, and contribute to long-term organisational... and delivery of all financial transactions through the Shared Services Centre (SSC). Maintain strong stakeholder relationships...
headquartered in South Africa, delivering world-class contact centre solutions to global clients. With a strong footprint...Marketing Manager Location: Cape Town or Johannesburg - South Africa CallForce is a purpose-driven BPO provider...
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO: Centre of Excellence Director... OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational...
Are you an experienced Reporting Manager looking to take your career to the next level? I’m connecting with ambitious... and enjoy being at the centre of financial strategy and insights, I’d love to connect. My clients are known for providing career...