to all components of the Member Solution Center (MSC) & Clinical Triage and Resolution service lines. This role is responsible... tools, working with other COE leaders and partners, including contact center software required and any additional...
Position: Director, Operations - Contract Logistics Compensation: $190,000-$210,000 Job Description: The Director... within a defined region, service area, or client cluster. An experienced operations leader with a client-centered approach...
Position: Director, Operations - Contract Logistics Compensation: $190,000-$210,000 Job Description: The Director... within a defined region, service area, or client cluster. An experienced operations leader with a client-centered approach...
Position: Director, Operations - Contract Logistics Compensation: $190,000-$210,000 Job Description: The Director... within a defined region, service area, or client cluster. An experienced operations leader with a client-centered approach...
Position: Director, Operations - Contract Logistics Compensation: $190,000-$210,000 Job Description: The Director... within a defined region, service area, or client cluster. An experienced operations leader with a client-centered approach...
Position: Director, Operations - Contract Logistics Compensation: $190,000-$210,000 Job Description: The Director... within a defined region, service area, or client cluster. An experienced operations leader with a client-centered approach...
Join us as a Business Operations Director and play a key role in shaping and expanding the DHS Customer Service Center... assessments, or participating in interviews,-please contact People Operations at...
assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary...Essential Duties and Responsibilities: - Responsible for developing an effective Business Process team who...
Director collaborates with internal stakeholders to align the contact center strategy with broader organizational goals.... Serve as the primary liaison between the contact center and operational partners. Operations: Develop and standardize...
leading and scaling multi-channel service delivery or contact center operations, preferably in healthcare or a regulated... transparency-driving better health outcomes, lower costs, and a simpler healthcare experience. The Director, Navigation Service...
And more Description: OVERVIEW: The Director of Patient Access Contact Centers provides strategic and operational leadership over Emory Healthcare... improvement, ensuring high-quality patient service, and driving efficiency through standardization and technology. The Director...
a culture of excellence, and ensure the alignment of contact center operations with the organization's overall business.... Summary The Center of Excellence (CoE) Contact Center Director is a senior leadership role responsible for driving...
and technology. The Director collaborates with internal stakeholders to align the contact center strategy with broader...Description OVERVIEW: The Director of Patient Access Contact Centers provides strategic and operational leadership...
a culture of excellence, and ensure the alignment of contact center operations with the organization’s overall business.... Summary The Center of Excellence (CoE) Contact Center Director is a senior leadership role responsible for driving...
-sale functions. Collaborate with Marketing, Product, Operations, and Finance to align campaign execution with business... (ARPU) Call Center Service Levels and First Call Resolution Customer Satisfaction (CSAT/NPS) Employee Engagement...
Vice President – System Patient Service Center, the Director of Access & Referrals and Nurse Contact Center provides... a DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER to join our NURSING CONTACT CENTER team! Under the direction of the...
). Define technical standards, security guidelines, and best practices for voice and contact center systems. Operations... motivated professional to provide technical and strategic leadership for our global contact center and telephony platforms...
We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process... as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter...
We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process... as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter...
We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process... as a Service Specialty Sellers for our Agentic AI Customer Service business. Successful candidates will be domain subject matter...