and potential, we are seeking a professional to join our team as Contract Associate, Contact Centre. In this role, you will process..., Guidelines, Services and handling customers. To liaise effectively with other members of Call Centre and other departments...
Service Centre management team Global/Regional Finance Reporting functional units Frequent cooperation outside BASF Group... and other language required with good communication skill The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd...
. Contact Centre experience is an advantage. Undergraduate degree/diploma in IT or Business related. Able to work night shift... monitoring to ensure the fulfilment of contracted SLA agreements, taking remedial action where tickets may go 'out of contract...