year technical support experience in automotive/ BPO industry Has basic to advanced understanding of OBD2 Preferably.../OE Technical Support Calls and ensure resolution of the issue in a timely manner Ability to research, diagnos...
year technical support experience in automotive/ BPO industry Has basic to advanced understanding of OBD2 Preferably.../OE Technical Support Calls and ensure resolution of the issue in a timely manner Ability to research, diagnos...
in the vehicle you are the first point of contact and present possible solutions to the customer in 1st or 2nd level support.... Flexibility and willingness to work in shifts are also crucial. Experience: Minimum 1 year customer service experience preferably...