DIRECTLY REPORTS TO: Lead Customer Advocate MAIN AREA OF RESPONSIBILITY: The primary responsibility of a Customer... Advocate is to provide clear and timely solutions to concerns raised by clients assigned to lower tiers. CAs are skilled...
customer service and elevating our Service Desk operations. This role is an excellent opportunity for someone who... projects Position may be required to work various time zones, in support of 24x7x365 support requirements This is a hybrid...
from VCAS caused issues. Engage with Solution Engineering & Product Management as the customer advocate on product roadmap... of strategy by working in tandem with Risk and Identity's Sales, Customer Success, and Support teams as well as with in-market...
customer service and elevating our Service Desk operations. This role is an excellent opportunity for someone who... projects Position may be required to work various time zones, in support of 24x7x365 support requirements This is a hybrid...
from VCAS caused issues. Engage with Solution Engineering & Product Management as the customer advocate on product roadmap... of strategy by working in tandem with Risk and Identity's Sales, Customer Success, and Support teams as well as with in-market...
: Ortigas, Pasig City Work Schedule: Night shift (8:30pm-5:30am) Set-up: Hybrid set-up (3 days onsite, 2 days WFH) Role...). Strong verbal and written communication skills. Exceptional attention to detail and a customer service mindset. Proven...
organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate... which caters end to end payroll processes. Business activities from PS implementations, Customer Support, Client Relationship...
Job Description: The Customer Success Associate Development Program (CSADP) prepares entry-level candidates... onboarding experience focused on building customer management, technical knowledge through training, development, and shadowing...
Job Description: The Customer Success Associate Development Program (CSADP) prepares entry-level candidates... onboarding experience focused on building customer management, technical knowledge through training, development, and shadowing...
| Additional Locations: #LI-Hybrid. Requisition ID: 421298 Posted Date: Mar 7, 2025 Work Area: Customer Service and Support... for ensuring customer satisfaction through clear communication and accountability for the overall customer communications...
for ensuring customer satisfaction through clear communication and accountability for the overall customer communications... and positioning additional services for identified gaps Perform configuration changes as requested by the customer. Offer ongoing...
, you will manage a diverse portfolio of clients across multiple regions, ensuring exceptional service and customer satisfaction..., while maintaining accountability for the entire customer communications experience. Exceptional communication skills are essential...
, you will manage a diverse portfolio of clients across multiple regions, ensuring exceptional service and customer satisfaction..., while maintaining accountability for the entire customer communications experience. Exceptional communication skills are essential...