Job Purpose and Impact The Customer Service Manager will oversee a team that provides customer services relating... for a small customer base. Provide support and feedback to define improvement projects and commitments that require a thorough...
Opportunity Dayforce is currently seeking a dynamic Customer Success Manager Sr. You will assume a key role as a champion... success of Dayforce opportunities within the customer base. Proactively identify revenue opportunities and leads and pass them...
of the internet. As a Customer Success Manager on our APAC team, based in Kuala Lumpur , you'll play a key role in ensuring... of commercial awareness and technical aptitude, ready to make a significant impact on our APAC customer base. Qualifications...
Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client..., profitability, and customer satisfaction (including rewards and recognition) Implement, oversee and maintain the quality management...
of product management experience in B2B SaaS Strong customer research and data analysis skills Experience with AI/ML products... Customer Research Product Strategy AI/ML Products Data Analysis Customer Success Manager Remote (Global) • Full-time...
Description: We are looking for a highly responsive, technically savvy Customer Success Manager who thrives in a fast-paced, high-volume environment. This role... multiple priorities, and delivering consistent, high-quality support across a broad customer base. Successful candidates...
be faster, more reliable, and more flexible than traditional agency models. The Role As a Customer Success Manager at DesignGuru..., you'll be the trusted partner to our growing client base - the friendly voice that turns new subscribers into long-term...
to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Manager, Customer Growth! About The... Role The Manager, Customer Growth leads a team of Customer Growth Specialists focused on driving expansion pipeline...
environments. Ensure that Customer Service features (like case management, knowledge base, live agent chat, and AI-powered service...What You Will Be Doing We are seeking a highly skilled and motivated Product Manager with expertise in Customer Service...
, procedures, tone, accuracy and compliance. Scorecard Management: Use and maintain QA scorecards and evaluation frameworks; ensure..., knowledge base, training or workflows. Calibration: Adhere to regular calibration sessions with managers to align scoring...
. Our Customer Experience teams (Customer Success Management, Implementation, Professional Services, Customer Programs, Customer... of the Digital Customer Success team to support PayScale's largest and highest volume customer base (our SMB and Mid-Market...
is integral to a service that is currently catering to a growing customer base. Over the past year, the service has witnessed...The role of Technical Consultant within the Test Management Solution and Life Sciences Team encompasses a diverse set...
, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support... including BOND, NewView, Blackbird and Airtree. Scaled to over 100,000 monthly active patients across our weight-management...
JOB DESCRIPTION: Responsible for managing a team of Data Management Coordinators, working to ensure timely... used to carry out duties and responsibilities 7. Keeps Manager informed of system issues. 8. Proficient in the knowledge...
JOB DESCRIPTION: POSITION SUMMARY The Data Management Coordinator processes the paperwork and information... various tasks in Patient Connect, the Data Management Coordinator assists with timely updates of patient information file...
JOB DESCRIPTION: POSITION SUMMARY The Data Management Coordinator processes the paperwork and information... various tasks in Patient Connect, the Data Management Coordinator assists with timely updates of patient information file...
diligently with leads to grow our client base. Customer Experience: Act as the main point of contact for clients, resolving...We are seeking a high-energy, detail-oriented Sales & Customer Service Representative to act as the primary bridge...
in a manager or leadership role, or 10+ years of customer success management experience 12+ years of success, support, consulting... NA working hours. NA public holidays. As the Head of the Dayforce Customer Success Management team, this individual will lead...
configuration changes, and the ongoing maintenance of the product knowledge base. Customer Support Respond promptly to customer... and processes. Time management and organisation skills. Experience Previous experience in a customer support or coordination role...
, Customer Success to join our team. Today. The future team member that will love this job will support an existing customer base... of product or service knowledge to support customer questions. Reporting to a sales manager, you will capture the voice of the...