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Keywords: Customer Complaints Support Officer, Location: Kowloon City, Hong Kong

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Customer Complaints Support Officer

professional to join our team as a Customer Complaints Support Officer. Principal Responsibilities In this role... you will Support Customer Relations Manager or Senior Customer Relations Manager to handle customer complaints via an end-to-end...

Company: HSBC
Posted Date: 26 Nov 2025

Customer Complaints Support Officer

professional to join our team as a Customer Complaints Support Officer. Principal Responsibilities In this role... you will Support Customer Relations Manager or Senior Customer Relations Manager to handle customer complaints via an end-to-end...

Company: HSBC
Posted Date: 17 Nov 2025

Officer (Member Protection and Services) – Customer Services

in handling walk-in or telephone enquiries and complaints, compliance, retirement/pension and/or customer service, preferably.../issues; To receive complaints from the public and compile complaint reports; To prepare draft reply for written enquiries...

Posted Date: 27 Nov 2025

Senior Customer Service Officer (Securities and Retail Margin Services) - Hang Seng Bank (HK)

and execute customer dealing orders promptly and accurately Handle customer complaints and support daily operations to ensure... take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Customer Contact...

Company: HSBC
Posted Date: 18 Nov 2025

Customer Services Officer - Pacific Place

Chinese Mainland, Miami and Southeast Asia. We are currently looking for a Customer Services Officer to join our Building.... RESPONSIBILITIES Handle customer enquiries, feedback and complaints Participate in various exhibitions, events and other promotional...

Posted Date: 08 Nov 2025

Customer Services Officer - Cityplaza

Services Officer to join our Building Management Team at Cityplaza. Our team is specialized in providing quality customer... the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia. We are currently looking for a Customer...

Posted Date: 02 Nov 2025

Senior Customer Service Officer (Securities and Retail Margin Services) - Hang Seng Bank (HK)

and execute customer dealing orders promptly and accurately Handle customer complaints and support daily operations to ensure... take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Customer Contact...

Company: HSBC
Posted Date: 23 Oct 2025

Customer Service Representative / Officer

, you will not only be responsible for providing exceptional customer support to our clients but also have the opportunity to participate in various...-to-date information on products and services Resolve customer issues and complaints in a timely and courteous manner Collaborate...

Posted Date: 26 Nov 2025

Senior Officer, Customer Services (MegaBox - Shopping Mall)

to customers in shopping mall Handle complaints, requests and enquiries effectively Provide support to marketing activities... in order to promote customer loyalties Perform club membership redemption duties and prepare related reports Perform monthly...

Posted Date: 23 Nov 2025

Customer Service & Policy Administration Officer

Job Responsibilities: Manage inbound and outbound hotline services, providing support for customer inquiries... and service requests. Address customer complaints related to underwriting, policy services, and claims. Contact customers...

Posted Date: 19 Nov 2025

Assistant Customer Service Officer / Customer Service Assistant

/ complaints at the reception counter Provide administrative support to management office including filing and data input... etc. Monitor the performance of the service contractors Provide support for system administration Assist in-mall daily operations...

Posted Date: 15 Nov 2025

Insurance-Customer Service & Policy Administration Officer

Job Responsibilities: Manage inbound and outbound hotline services, providing support for customer inquiries... and service requests. Address customer complaints related to underwriting, policy services, and claims. Contact customers...

Posted Date: 09 Nov 2025

Senior Officer, Customer Engagement

issues and complaints, demonstrating empathy, problem-solving skills, and a commitment to customer satisfaction. Provide... administrative support including reports and correspondences. Assist in the UAT on development of customer Portal and customer...

Posted Date: 09 Nov 2025

Officer (Banking, Customer service, Welcome Fresh Grad)

No. 80860 Our client, a licensed bank incorporated in Hong Kong, is seeking for a Bank Ambassador to support their team... to ensure their journey satisfactory To understand customers' needs and re-direct customer traffic to ensure pleasant customer...

Company: PERSOL
Location: Central, Hong Kong
Posted Date: 07 Nov 2025

Insurance-Customer Service & Policy Administration Officer

Job Responsibilities: Manage inbound and outbound hotline services, providing support for customer inquiries... and service requests. Address customer complaints related to underwriting, policy services, and claims. Contact customers...

Posted Date: 30 Oct 2025

Insurance - Customer Service & Policy Administration Officer

Job Responsibilities: Manage inbound and outbound hotline services, providing support for customer inquiries... and service requests. Address customer complaints related to underwriting, policy services, and claims. Contact customers...

Posted Date: 29 Oct 2025

Customer Service Officer 客戶服務主任

Job Duty Responsibilities: • Respond to customer inquiries, feedback, and complaints across various channels... • Analyze customer feedback and inquiries to generate insightful Customer Service Reports for continuous improvement • Support...

Posted Date: 03 Oct 2025

Officer

to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through... customer services. The Officer will observe and carry out requirements listed in SOS consistently and reports any variance...

Company: HSBC
Posted Date: 26 Nov 2025

Officer

to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through... or implementation to enhance customer services. The Officer will observe and carry out requirements listed in SOS consistently...

Company: HSBC
Posted Date: 23 Nov 2025

Officer

of work to be delivered & completed within the agreed SLA. Handle internal and external customer inquiries/ complaints... Jobs Job Details Officer Job Description Requisition Number: 40917 Job Location (Short): Kwun Tong, HKG Work Type: Office Working...

Posted Date: 22 Nov 2025