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Keywords: Customer Contact, Analyst, Location: Kuala Lumpur

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Customer Contact, Analyst

- Work closely with IT, customer Contact Operations, and other Ops business units to gather requirements, implement solutions... of experience in business analysis, customer contact operations, or technology-related projects. Experience working with chatbot...

Location: Kuala Lumpur
Posted Date: 30 Dec 2025

Contact Network Engineer DMZ-WAN

issues. Desired Skills · 5+ years practical experience in a network environment as a network engineer, architect, analyst.... · Ability to multitask and prioritize workload. · Customer oriented temperament. · Network/Firewall/Load-balancing migration...

Company: The Cigna Group
Location: Kuala Lumpur
Posted Date: 15 Nov 2025

Contact Network Engineer DMZ-WAN

issues. Desired Skills · 5+ years practical experience in a network environment as a network engineer, architect, analyst.... · Ability to multitask and prioritize workload. · Customer oriented temperament. · Network/Firewall/Load-balancing migration...

Company: Cigna
Location: Kuala Lumpur
Posted Date: 15 Nov 2025

Junior Customer Support Analyst

Job Description Jr. Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships.... Qualifications A LITTLE BIT ABOUT YOU A successful Jr. Customer Support Analyst manages 1- 5 customers and/ or 1-3 NIQ markets...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 28 Jan 2026

Junior Customer Support Analyst, Mandarin and Cantonese Speaker

Job Description Jr. Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships.... Qualifications A LITTLE BIT ABOUT YOU A successful Jr. Customer Support Analyst manages 1- 5 customers and/ or 1-3 NIQ markets...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 17 Jan 2026

Customer Service Intermediate Analyst

to join our team as Customer Service Intermediate Analyst based in KL. Being part of our team means that we’ll provide you with the... for your future. The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients...

Company: Citigroup
Posted Date: 11 Jan 2026

Customer Svc Intmd Analyst (Hybrid)

to join our team as Customer Svc Intmd Analyst (Hybrid) (Internal Job Title: Customer Svc Intmd Analyst - C11) based in Kuala Lumpur... balance their work and life. In this role, you’re expected to: The Customer Service Intermediate Analyst...

Company: Citigroup
Posted Date: 09 Jan 2026

Junior Customer Support Analyst, Mandarin and Cantonese Speaker

Job Description Jr. Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships.... Qualifications A LITTLE BIT ABOUT YOU A successful Jr. Customer Support Analyst manages 1- 5 customers and/ or 1-3 NIQ markets...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 07 Dec 2025

Junior Customer Support Analyst, Mandarin and Cantonese Speaker

Job Description Jr. Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships.... Qualifications A LITTLE BIT ABOUT YOU A successful Jr. Customer Support Analyst manages 1- 5 customers and/ or 1-3 NIQ markets...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 07 Dec 2025

Senior Customer Support Analyst, Mandarin and Cantonese Speaker

Job Description The Sr. Customer Support Analyst will be responsible for maintaining and enhancing customer... experience. Qualifications A LITTLE BIT ABOUT YOU A successful Sr. Customer Support Analyst manages multiple customers...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 07 Dec 2025

Know Your Customer Analyst

searches to complete KYC requirements. Ensure strict adherence to our policies & procedures in relation to resolving customer... requests to ensure customer information is up to date in our system of records. Ensure consistent quality of service...

Company: American Express
Location: Kuala Lumpur
Posted Date: 30 Jan 2026

Executive, Customer Support

Job Description NIQ Customer Support team is focusing on building positive customer experiences by offering... outstanding customer-centric servicing, support resolution on customers' concerns in a timely and consistent manner. This role...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 24 Jan 2026

Senior Executive/ Executive, Customer Success (Analytics & Insights)

Job Description NielsenIQ Customer Success is a modern service team transforming the way we serve our clients... servicing, business/market analyst, etc.) Strong business and financial acumen (including business environment and client...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 19 Jan 2026

Executive, Retailer Customer Success (Analytics & Insights)

Job Description As Executive, Retailer Customer Success, you will be an information resource expert, providing... in projects that drive process excellence. RESPONSIBILITIES Be the day-to-day contact of Retailers clients, who contact...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 09 Dec 2025

KYC Operations Analyst 2

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring...: Conduct client profile reviews for customer accounts Review all information and documentation ensuring compliance with local...

Company: Citigroup
Posted Date: 31 Jan 2026

Senior Analyst, Qualitative

Job Description The Analyst / Senior Analyst, Qualitative Consulting supports the delivery of qualitative research..., and customer experience decisions. Experience or interest in Ethnography, Semiotics, Design Thinking, Behavioural Science...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 31 Jan 2026

Workday HCM & Knowledge Management Analyst

Management Analyst based in our Kuala Lumpur, office. In this role, you will be the first point of contact for Workday HCM..., business intelligence development and support, procurement, customer service, service and repairs and returned device analysis...

Company: Cochlear
Location: Kuala Lumpur
Posted Date: 31 Jan 2026

Business Analyst

12,000 banks and financial institutions. About the Role Swift is seeking for a candidate to join as a Business Analyst working... environment and customer-centric attitude, as well as work independently with minimal supervision. Team player...

Company: SWIFT
Location: Kuala Lumpur
Posted Date: 31 Jan 2026

DRSC Global Senior Analyst - Controllership Services

, Senior Analyst across our Firm are expected to: Actively seek out developmental opportunities for growth, act... to reduce production time and enhance customer experience. Ability to work effectively, both independently and as a member...

Company: Deloitte
Location: Kuala Lumpur
Posted Date: 30 Jan 2026

KYC Operations Analyst 1

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML... to approval of KYC record and report workflow progress to supervisor Validate the information within KYC records and Customer...

Company: Citigroup
Posted Date: 25 Jan 2026