A major financial institution is seeking a customer feedback specialist in Hong Kong. The role involves handling... customer complaints, conducting service assessments, and preparing management reports. Candidates should be university...
school’s IT service ticketing system and ensuring timely resolution of technical issues in line with Service Level Agreements... technologies that enhance user experience, support evidence-based decision-making, and align with organizational AI development...
’s IT service ticketing system and ensuring timely resolution of technical issues in line with Service Level Agreements... technologies that enhance user experience, support evidence-based decision-making, and align with organizational AI development...
operations, team leadership and performance management Act as Deputy Money Laundering Reporting Officer (MLRO) and support the... resolution / escalation procedures Drive the development and enhancement of fraud prevention and detection strategies, controls...
leadership roles (Scrum Master, Delivery Lead, Project Manager), with proven experience in digital/data/AI initiatives..., businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer...
product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers..., businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer...