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Keywords: Customer Experience Lead, Location: Riyadh

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Customer Experience Lead

Lead the Guest Experience team to ensure frictionless booking, app and check‑in experiences while improving guest... to the guest app experience in partnership with product teams. Lead development and implementation of guest policies...

Company: Gathern
Location: Riyadh
Posted Date: 15 Jan 2026

Director of Customer Experience

The Director of Customer Experience is a strategic leadership role responsible for defining and executing initiatives... Strategic Planning: Define and lead the overall CX strategy, focusing on driving product adoption, customer retention...

Company: Lucidya
Location: Riyadh
Posted Date: 08 Jan 2026

Director of Customer Experience

Job Description: The Director of Customer Experience is a strategic leadership role responsible for defining.... Requirements: Experience Experience: 8-10+ years of experience in customer-facing or post-sales leadership roles within a B2B...

Company: Lucidya
Location: Riyadh
Posted Date: 29 Dec 2025

Customer Support Lead

AlGooru is hunting for the next generation of Support talents! We’re looking for a Customer Support Lead 🪄 A bit... with Sales, Supply, Product and Marketing to improve the customer experience and align goals 👣 A day in your life Strategic...

Company: AlGooru
Location: Riyadh
Posted Date: 08 Jan 2026

Customer Retention Lead

. Proven experience in customer retention, customer success, or a similar role. Strong analytical skills with the ability...-centric focus. Experience with CRM software and customer engagement tools. Job Requirements Minimum of 3 years...

Company: Waseel
Location: Riyadh
Posted Date: 15 Jan 2026

Vice President of Experience

of Experience will lead the strategy and execution of exceptional customer experiences across all touchpoints, driving innovation... digital leader. Key Responsibilities : Strategic Leadership Drive the overall customer experience strategy and vision...

Company: webook.com
Location: Riyadh
Posted Date: 18 Jan 2026

Admissions and Parent Experience Manager

We are seeking an experienced and strategic Admissions and Parent Experience Manager to lead the admissions lifecycle and parent... with a strong focus on delivering unparalleled customer service. What You’ll Do School Launch & Parent Journey Design Lead the setup...

Location: Riyadh
Posted Date: 18 Jan 2026

Director of End-User Experience & Care

Experience & Care is responsible for designing and executing a comprehensive customer care strategy that drives satisfaction... field (MBA preferred). 10+ years of experience in customer experience, service operations, or digital support leadership...

Company: webook.com
Location: Riyadh
Posted Date: 15 Jan 2026

Director of Experience

Strategy & Execution Translate the company’s customer experience vision into actionable plans and measurable outcomes. Lead... will lead the design, delivery, and continuous improvement of customer and user experiences across all webook.com touchpoints...

Company: webook.com
Location: Riyadh
Posted Date: 15 Jan 2026

Guest Experience Assistant Manager

and customer-focused Guest Experience Assistant Manager to join our team in Riyadh, Saudi Arabia. In this role... in Hospitality Management, Business Administration, or related field 3-5 years of experience in hospitality or customer service...

Company: Fairmont
Location: Riyadh
Posted Date: 01 Jan 2026

Manager - Patient Experience & Coordination (Pipeline)

customer complaints, and ensures smooth coordination across teams. By maintaining a professional image and fostering a culture... of excellence, the manager plays a critical role in enhancing the overall patient and stakeholder experience. Patient Engagement...

Company: Bupa
Location: Riyadh
Posted Date: 11 Dec 2025

Customer Support Specialist

, surveys, and maps). Provide helpful and relevant information to ensure a positive customer experience. Effectively manage... English (written and spoken). 2+ years of experience in a customer service or CRM role, including multi-channel communication...

Company: Morni
Location: Riyadh
Posted Date: 08 Jan 2026

Customer Success Manager

-customer experience with products and services; noting that some products and services influencing the experience... Purple. Join IFS! Job Description A Customer Success Manager will take the customer facing role and is responsible...

Company: IFS
Location: Riyadh
Posted Date: 20 Nov 2025

Accounts Payable Lead

with their customers through cutting-edge technologies purpose-built for Customer Experience (CX). With AI at the core of our platform..., and vendor onboarding Support in spend analysis and cost optimization initiatives Team Leadership & Governance Lead, coach...

Company: Lucidya
Location: Riyadh
Posted Date: 18 Jan 2026

Accounts Payable Lead

and engage with their customers through cutting-edge technologies purpose-built for Customer Experience (CX). With AI at the core... Lead, coach, and develop a high-performing AP team Monitor SLAs, TATs, productivity, and quality metrics Conduct QC...

Company: Lucidya
Location: Riyadh
Posted Date: 17 Jan 2026

Senior Territory Lead, Emergency Care, Central region

Work Flexibility: Field-based We are looking for our future Senior Territory Lead, covering the EMS sector to develop... and installation of the materials, providing post-sales user training. Communicating customer feedback (complaint) to the Quality...

Company: Stryker
Location: Riyadh
Posted Date: 16 Jan 2026

Category Lead - Specialty Care

to ensure leading and premier launch performance versus benchmark competitors; Lead the digital transformation of customer... customer experience and utilizing the full Omnichannel mix to meet customer needs. Ensure that accurate, timely and relevant...

Company: Pfizer
Location: Riyadh
Posted Date: 16 Jan 2026

Contact Center Lead

Bachelor's degree. 3–5 years of experience in a contact center, including at least 1 year in a supervisory or team lead role... looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving...

Company: webook.com
Location: Riyadh
Posted Date: 15 Jan 2026

TECHNICAL LEAD L1

to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login...We use cookies to offer you the best possible website experience. Your cookie preferences will be stored...

Company: Wipro
Location: Riyadh
Posted Date: 14 Jan 2026

LEAD ADMINISTRATOR L1

of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation... to another Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login...

Company: Wipro
Location: Riyadh
Posted Date: 11 Jan 2026