WatersEdge Solutions is partnering with a global HR tech innovator to hire a hands-on, strategic Manager, Customer Success..., and Product teams to improve customer experience and retention, while owning key metrics like Net Dollar Retention (NDR). Key...
? We are hiring a Senior Customer Success Manager to join a high-performing, fast-paced global team. In this role, you'll play a key... part in driving customer retention, expanding revenue opportunities, and championing excellence in customer experience...
hiring a Customer Success Manager to join a dynamic, rapidly scaling global team. This is a key role focused on client... retention, revenue growth, and delivering an exceptional customer experience across a diverse portfolio. Key Responsibilities...
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO: Centre of Excellence Director... OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational...
applications for clients across diverse industries is seeking a driven Customer Success and Sales Manager to join their expanding.... Minimum Requirements: 3+ years' experience in SaaS customer success, sales, or hybrid roles Excellent written and verbal...
opportunity for a high-performing individual with leadership experience in the automotive sector who is driven by customer... Advisors Experience with customer bookings, service delivery, and client retention strategies Ability to upsell service plans...
of new systems and technologies to enhance efficiency. The Successful Applicant A successful Customer Support Manager... Johannesburg office. This is an excellent opportunity for an experienced Customer Support Manager to make a significant impact...
user experience across policy, claims, and billing functions. Role Overview The Customer Success Manager (CSM) plays...About the job Customer Success Manager (Insuretech) Our client is a modern, feature-rich, full-cycle insurance policy...
functions. Role Overview The Customer Success Manager (CSM) plays a critical role in ensuring that clients derive maximum... days in office) Requirements Prior experience in a client-facing support or account manager role, preferably...
Our client in the online food delivery industry is looking for a Customer Success Manager. As a Customer Success... excellence and customer service. The Customer Success Manager will work closely with restaurant partners, the restaurant support...
Our client in the online food delivery industry is looking for a Customer Success Manager. As a Customer Success... excellence and customer service. The Customer Success Manager will work closely with restaurant partners, the restaurant support...
, scalability, and the overall customer experience beyond your day-to-day tasks. Mentorship: Lead by example and support junior... team members with guidance and best-practice expertise. Skills & Experience Must-Have: 6+ years in Customer Success...
Manager to ensure clients thrive throughout their journey. About the Role This impactful, customer-facing position is ideal... internal projects. Skills & Experience Must-Have: 3+ years in a client-facing customer success or account management role...
Job Summary Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager... improvements to enhance the overall customer experience. Collaborate with internal departments, such as sales and production...
specialist for managing escalated complaints and interpreting customer experience feedback across the Personal and Private..., surfacing customer insights through Voice of Customer (VoC), Net Promoter Score (NPS), and Customer Experience (CX) metrics...
and strengthen loyalty. Job Experience & Skills Required: - 3+ years in customer relationship management, account management..., interpersonal, and problem-solving skills - Experience analyzing customer feedback and implementing actionable improvements...
: 3+ years experience in CRM, lifecycle marketing, or customer engagement. Proven success in segmentation, retention...What Youll Do: Build and own a full customer communication strategy mapping who, when, and how we connect...
: 3+ years experience in CRM, lifecycle marketing, or customer engagement. Proven success in segmentation, retention...What Youll Do: Build and own a full customer communication strategy mapping who, when, and how we connect...
Minimum Requirements Grade 12 Minimum 3–5 years of experience in customer service or repair coordination. Dyna...Under the general direction of the Workshop Manager, responsible for performing various administrative sales related...
with our clients. The ideal candidate will report directly to the Team Leader and Customer Service Manager. Minimum Education... and Experience required: Grade 12 Preferably a tertiary education Knowledge of customer service principles and practices...