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Keywords: Customer Experience Operations Lead, Location: Boston, MA

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Lead Clinical Supervisor - Somerville

Clinical Supervisor on our team, you will support the Clinic Director with the overall clinical operations. The Lead Clinical... access to mental health care in our communities which means we are committed to being a great place to work. As a Lead...

Location: Somerville, MA
Posted Date: 06 May 2025

Vice President, Asset Management Compliance – Digital Asset Class Lead

and creative solutions in a timely and adaptable manner to support Asset Management in delivering the best customer experience...Job Description: Vice President, Asset Management Compliance – Digital Asset Class Lead Be a part of Fidelity Asset...

Location: Boston, MA
Posted Date: 09 May 2025

Director, Asset Class Lead – Digital Assets – Asset Management Compliance

Management in delivering the best customer experience in the financial services industry. Primary Responsibilities Assist... includes compliance, trading, business development, product, fund operations, and business operations. The Role...

Location: Boston, MA
Posted Date: 04 May 2025

Director, FCAT Visitor Experience Technology

to propel our firm forward. As part of the FCAT Strategy and Planning organization, the Fidelity Experience Center (FXC...) located within FCAT at corporate headquarters in Boston, MA is an award-winning innovation hub and experience destination...

Location: Boston, MA
Posted Date: 03 May 2025

Customer Experience Operations Lead

We are seeking a highly skilled and detail-oriented Customer Experience (CX) Operations Lead to support our growing... Customer Experience team. This role will drive internal operations and strategic growth initiatives, optimizing processes...

Company: Cato Networks
Location: Boston, MA
Posted Date: 30 Apr 2025

Head of Global Digital Customer Experience

. That’s where you come in. The Opportunity We are looking for a visionary Head of Digital Customer Experience to lead and execute our global... Experience will lead the development and execution of Ipsen's omnichannel customer experience strategy across the portfolio...

Company: Ipsen
Location: Cambridge, MA
Posted Date: 02 May 2025

Customer Engagement User Experience Research Intern

community outcomes. EOTSS is seeking to hire a User Experience Research Intern to join the Customer Engagement Team. As a User... Experience Research Intern, you will be leading a customer engagement survey and using the state’s data to help agency partners...

Posted Date: 14 Mar 2025

Guest Experience Shift Lead

What you'll bring to the team: As a Guest Experience Shift Lead, you’re not just overseeing operations—you’re... role for you! Education and Experience: High School diploma or GED. Customer service experience is preferred. Minimum...

Posted Date: 21 May 2025
Salary: $19.2 per hour

Digital Customer Success Operations Specialist

): Architect and refine customer journeys and automations, ensuring a seamless and impactful customer experience from onboarding... Cloud: Lead initiatives to maintain data hygiene across customer records and related objects, ensuring the integrity...

Company: Forrester
Location: Cambridge, MA
Posted Date: 09 May 2025
Salary: $52000 - 95000 per year

Operations Lead - MGM Fenway Music Hall

these qualities, so if this sounds like you then please read on! THE JOB The Operations Lead is responsible... come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global...

Posted Date: 10 May 2025

Operations Lead - Boston

an unforgettable guest experience. Speed - We move fast, stay agile, and keep pushing boundaries. Keeping it Honest - We lead..., detail-oriented Operations Lead to join our fast-growing team in Boston, MA. This field-based role is ideal for someone who...

Company: Blueground
Location: Boston, MA
Posted Date: 29 Apr 2025
Salary: $55000 - 65000 per year

Operations Lead - Boston

world lives, we’d love to meet you. The Role We’re looking for a proactive, detail-oriented Operations Lead... 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality...

Company: Blueground
Location: Boston, MA
Posted Date: 25 Apr 2025
Salary: $55000 - 65000 per year

Branch Operations Lead

: Being the next generation Branch Operations Lead at East West Bank means you are part of a world-class team that focuses... on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints...

Company: East West Bank
Location: Boston, MA
Posted Date: 24 Apr 2025

Community Operations Lead - Boston, MA

of experience managing an operations or customer service focused team in a fast-paced setting. You should be adept at multitasking... that encompasses customer service, mentoring, training, and possibly overseeing part-time employees. Community Operations Leads...

Company: CïC
Location: Boston, MA
Posted Date: 16 Apr 2025
Salary: $65106 per year

Vehicle Operations Specialist Lead

outdoors and a desire to protect it for future generations. Role Summary Customer experience is at the forefront... in customer service; 2+ years supervisory experience preferred; previous experience with EV or Auto Ecommerce...

Company: Rivian
Location: Chelsea, MA
Posted Date: 16 Apr 2025

Associate Director, US Congress Strategy & Operations Lead

Job Description The Associate Director, US Congress Strategy & Operations Lead, will lead projects focused... to support seamless cross-product delivery at each congress where NA Commercial has a presence. The lead is a valued advisor...

Company: Biogen
Location: Cambridge, MA
Posted Date: 10 Apr 2025
Salary: $144000 - 198000 per year

Executive Director, US Customer Engagement Lead (Type 1 Diabetes)

). The Executive Director, US Customer Engagement Leader will build and lead the entire field organization for the US T1D... center customer engagement experience Required Skills Drives results through a large, layered team and across the...

Location: Boston, MA
Posted Date: 10 Apr 2025

Senior Software Development Engineer, Joining Amazon Experience

for, and invent solutions to improve the customer experience. What we do affects everyone at Amazon. We move fast! Our team focuses... and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team...

Company: Amazon
Location: Boston, MA
Posted Date: 16 May 2025

Software Engineering Manager, Agent Experience - ServiceHub

engineers focused on improving agent experience within ServiceHub, the internal platform powering sales, customer support... resolve customer issues more effectively. Nice To Have: Experience working with customer support, agent tools...

Company: Wayfair
Location: Boston, MA
Posted Date: 10 May 2025

Software Development Engineer II, PXT Amazonian Experience & Technology (AET)

, and maintain scalable software solutions that meet business requirements and customer needs - Lead technical solutions..., and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does...

Company: Amazon
Location: Boston, MA
Posted Date: 02 May 2025