ocation: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We are looking for a Customer Experience Program Manager to turn customer insights into action - designing and executing projects that help...
Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We're looking for a Customer Experience Program Manager to turn customer insights into action — designing and executing...
touchpoints & back operations by overseeing regional digital and AI initiatives to enable customer experience improvement... methodologies. Stakeholder Management & Communication : Connect with Senior Executives, program manager of implementing entities...
in driving customer-centric initiatives and enhancing the overall experience for our valued clientele. What you'll be doing... products offering across customer database to maximize the customer lifetime value. Setting of loyalty program vision...
experience. Provide customer with clear options, and accurately handle the system reservations whilst adhering to the policies... primary focus on providing exceptional customer service, troubleshooting and effective resolution of all customer inquiries...
degree or equivalent practical experience. - 1+ years of operations, program, or project management experience in the tech...Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy...
Job Description Job Title: Program Manager Location: Kuala Lumpur About AirAsia MOVE AirAsia MOVE is a dynamic... focus on customer experience. Join us in shaping the digital future of travel across the region. About the Role The...
and internal users. We are looking for a Quality Assurance Program Manager responsible for maintaining the highest level of Quality...+ years experience in quality assurance, preferably within Customer Service. - Demonstrates eagerness to learn, initiative...
and internal users. We are looking for a Quality Assurance Program Manager responsible for maintaining the highest level of Quality... practical experience. - 3+ years experience in quality assurance, preferably within Customer Service. - Demonstrates eagerness...
and written) is required BA/BS degree 4+ years' experience in program/project management, customer service, marketing, user/UX...Role Overview The Product Immersion & Testing Team within Business Product Marketing (BPM) is seeking a Program Manager...
under 5M euros, new customers or highly demanding customer, high level of customization) Coaches a Program Manager on programs... of a customer program throughout the contract lifecycle. The key objectives of this role are customer satisfaction, financial...
of experience in program or technical project management. Experience in compliance or audit services. Experience in program...Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 2 years...
Position: Responsible Factory Initiative (RFI) Program Manager Reports to: Senior Director of Compliance... Manager for the Responsible Factory Initiative (RFI) to be based in Asia, Malaysia (Kuala Lumpur or Penang states preferred...
Expertise: Proven experience (5+ years) in a Program Manager or Senior Project Management role, ideally managing a portfolio... stock market index. Job Description The Marketplace Program Manager plays a critical, central role in coordinating...
+ year(s) experience in software Industry with minimum 4 years of program management experience PMP, SAFE, CSM... Frameworks Proven experience in Leading and Directing Complex, multi vendor programs Ability to define Project/ Program...
+ year(s) experience in software Industry with minimum 4 years of program management experience PMP, SAFE, CSM... Frameworks Proven experience in Leading and Directing Complex, multi vendor programs Ability to define Project/ Program...
transactions. Monitor product performance and customer success metrics. Drive adoption and ensure scalability, resiliency..., and compliance with regulations. Stakeholder Engagement Act as the voice of the customer, ensuring products deliver real value...
Job Description As a Senior Manager in the Above Market Customer Success Team, you will be acting as the main point... always looking for what's next. Qualifications Bachelor/ Master Degree from all backgrounds At least 6-7 years of experience in relevant field...
Customer Success Manager (Mandarin-Speaking) Are you passionate about customer success and ready to make a real impact... Sinch is transforming its Customer Success function, and we're looking for motivated Customer Success Manager (Mandarin...
225,000 partnerships that deliver measurable business results. Your Role at impact.com: As an Associate Customer Success Manager... of experience in a SaaS-based sales, customer service, or account management role within a technology company. Proven background...