/ Mandarin and Japanese (both verbal and written). Previous experience in customer service is an added advantage Able to work... Do: Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails Ensures all customer...
(both verbal and written). Previous experience in customer service is an added advantage Able to work shifts (including weekends..., upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical...
for Japan. - Minimum 1 year experience in a user support or customer service role - Experience providing exceptional customer... journey. By providing a seamless and personalized support experience, we enable creators to focus...
or customer service role - Experience providing exceptional customer service via email/written channels - Demonstrates... and personalized support experience, we enable creators to focus on what they do best-creating content that resonates with audiences...
reviews and planning Skills & Qualifications Bachelor's degree 2-4 years of experience in Customer Support, Marketing...Duties & Responsibilities Customer Communication & Support for Japan (40%) Respond to customer inquiries via...
The Senior OTC Specialist (Japanese Speaker) will play a pivotal role in managing the order-to-cash process, ensuring... OTC Specialist (Japanese Speaker) should have: Fluency in Japanese (min of JLPT N2 and above preferred), both written...
JOB DESCRIPTION - INCIDENT MANAGEMENT SPECIALIST L1 Key Responsibilities: To provide a professional first technical... point of contact for the customer and third party vendor To manage the change request for the customer. To do basic risk...
to optimize sales processes, systems and achieve a superior customer experience Maintain the customer management system (CRM... sales backgrounds are welcome). Local Malaysian Proficiency in English and Japanese (JLPT N1 or N2 only) . Prior experience...
by customer. Provides support on a worldwide basis. (Customers from Japan) Provide technical support to customers for technologies... or near-native proficiency in Japanese (both written and spoken as will be supporting clients from the respective country...
, systems and achieve a superior customer experience Maintain the customer management system (CRM) to ensure all relevant data... are welcome). Local Malaysian Proficiency in English and Japanese (JLPT N1 or N2 only). Prior experience in outbound cold calling...
others and able to collaborate well in a team; Prior experience in customer support or operations within the finance or IT industry... while paying attention to accuracy and detail. Escalate the issue to the appropriate specialist when needed via Zendesk or Fresh...