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Keywords: Customer Experience and Retention Manager, Location: Kuala Lumpur

Page: 7

Manager, Global Shared Services Hub

within our redefined Global Shared Services (GSS). The Manager of GSS will serve as the liaison between in-market teams and our Finance... on improving Finance customer outcomes. We're looking for a candidate who demonstrates a solid operational processing background...

Location: Kuala Lumpur
Posted Date: 10 Jan 2026

Sr Marketing Manager (Retail)

programs to boost customer experience, loyalty, and retention, leveraging data analytics for insights and optimization. Lead...The Sr Marketing Manager (Retail) will lead and manage all marketing and communication strategies, ensuring the brand...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 09 Jan 2026
Salary: 180000 - 240000 per year

Senior Key Account Manager

, and retention by exceeding customer expectations Prepare regular progress reports and forecasts for internal and external... 5 years of experience in customer service, aftersales support, or account management in B2B Proficient communication...

Company: Cartrack
Location: Kuala Lumpur
Posted Date: 09 Jan 2026

Manager, Global Shared Services Hub

within our redefined Global Shared Services (GSS). The Manager of GSS will serve as the liaison between in-market teams and our Finance... on improving Finance customer outcomes. We’re looking for a candidate who demonstrates a solid operational processing background...

Company: Manulife
Location: Kuala Lumpur
Posted Date: 09 Jan 2026

Senior Key Account Manager

, and retention by exceeding customer expectations Prepare regular progress reports and forecasts for internal and external... 5 years of experience in customer service, aftersales support, or account management in B2B Proficient communication...

Company: Cartrack
Location: Kuala Lumpur
Posted Date: 09 Jan 2026

Manager, Affinity

Posting Description: We're hiring! We are looking for an Affinity Manager to join our Affinity team in Kuala Lumpur... monthly service / retention reports to ensure desired targets are met. Contact with insurance companies in cooperation...

Company: Aon
Location: Kuala Lumpur
Posted Date: 09 Jan 2026

Client Manager (Remote, MALAYSIA)

with Account Manager on client service & delivery strategy, and support client retention and making FA as vendor of choice... with internal stakeholders (global customer care team, account manager, operations, IT etc) to resolve delivery issues...

Company: First Advantage
Location: Kuala Lumpur
Posted Date: 08 Jan 2026

Manager, Affinity

Job Description: We're hiring! We are looking for an Affinity Manager to join our Affinity team in Kuala Lumpur... monthly service / retention reports to ensure desired targets are met. Contact with insurance companies in cooperation...

Company: Aon
Location: Kuala Lumpur
Posted Date: 08 Jan 2026

MALAYSIA] Assistant Product Manager (MY&SG)

Manager to join our team. Based in Malaysia, this pivotal role bridges markets, providing dedicated support to business... development, launching new initiatives, and driving continuous improvement to meet strategic goals and customer needs...

Company: Santen
Location: Kuala Lumpur
Posted Date: 07 Jan 2026

CRM Manager

landscape, developing personalised coaching and lifestyle management solutions. The Role As a Manager of Customer... from existing customers. Responsibilities Lead the CRM strategy across all lifecycle stages - onboarding, retention, cross-sell...

Company: Avomind
Location: Kuala Lumpur
Posted Date: 07 Jan 2026

Senior Brand Manager

that beautiful? Position Purpose The Senior Brand Manager will be accountable to develop, plan and execute marketing, public... into the Senior General Manager, this role will oversee, orchestrate and execute the brand's CRM, digital marketing, PR, social...

Company: Luxasia
Location: Kuala Lumpur
Posted Date: 31 Dec 2025

VME Essentials Digital Sales Account Manager

Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through...VME Essentials Digital Sales Account Manager This role has been designed as ‘Hybrid’ with an expectation...

Posted Date: 20 Dec 2025

VP1, Bancassurance Manager

management. 6. Customer Service & Retention: To guide banker address customer queries and complaints related to insurance... managers, group sales manager, team heads and operations) to encourage referrals Conduct regular meetings with bank staff...

Company: UOB
Location: Kuala Lumpur
Posted Date: 14 Dec 2025

Senior Key Accounts Manager

client's objectives Identify and implement new strategies for increasing customer satisfaction, loyalty and retention... Requirements: Diploma/Bachelor's degree in any field or course or equivalent industry experience With minimum 5 years customer...

Company: Cartrack
Location: Kuala Lumpur
Posted Date: 13 Dec 2025

Senior Key Accounts Manager

client's objectives Identify and implement new strategies for increasing customer satisfaction, loyalty and retention... Requirements: Diploma/Bachelor's degree in any field or course or equivalent industry experience With minimum 5 years customer...

Company: Cartrack
Location: Kuala Lumpur
Posted Date: 13 Dec 2025

Regional Sales Manager - Global FMCG OEM

. Identify and address customer needs to ensure satisfaction and retention. Lead regional sales and sourcing strategy...We are looking for a Regional Sales Manager to drive business development and sourcing initiatives across key ASEAN...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 12 Dec 2025
Salary: 180000 - 240000 per year

Senior Product Design Manager – Social, Platform, Growth & Engagement

Manager, you will lead a team of eight designers to craft high-impact experiences that grow engagement, retention... Like Clear design vision and standards for our app experience. Engagement and retention metrics move meaningfully. The design...

Company: AirAsia
Location: Kuala Lumpur
Posted Date: 05 Dec 2025

CRM Manager (Lifecycle)

activity, and retention. Design end-to-end customer journeys (Welcome, KYC reminders, deposit triggers, trading education... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated CRM Manager to lead client...

Company: BID Operations
Location: Kuala Lumpur
Posted Date: 03 Dec 2025

Senior Manager, VAS Marketing Malaysia

- customer satisfaction and retention Communicate annual / quarterly marketing plans to clients with regular updates at formal... everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience...

Company: Visa
Location: Kuala Lumpur
Posted Date: 03 Dec 2025

CRM Manager India, Southeast Asia & Middle East

and retention. Organize and deliver high-quality member-exclusive events that reinforce brand values, enhance customer experience...At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Customer...

Company: Swarovski
Location: Kuala Lumpur
Posted Date: 27 Nov 2025