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Keywords: Customer Incident & Improvement Manager, Location: London

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Customer Incident & Improvement Manager

Customer Incident & Improvement Manager MERJE is seeking a skilled Customer Incident & Improvement Manager... insurance market. The Role As the Customer Incident & Improvement Manager, you will be responsible for managing end-to-end...

Company: Merje
Location: London
Posted Date: 01 Aug 2025
Salary: £70000 per year

IT Incident And Problem Management Lead

and ensure high levels of customer satisfaction. Provide training and support to team members on incident and problem management..., learning, and continuous improvement across all teams involved in incident and problem resolution. Qualifications: Key...

Location: London
Posted Date: 11 Oct 2025

Customer Success Manager

on us for quick and expert support in the event of and in preparation against a cyber incident; from incident response to risk... from their MDR service, ensuring they are informed, supported, and positioned to achieve their security outcomes. As a Customer...

Company: Kroll
Location: London
Posted Date: 12 Oct 2025

Senior Customer Compliance Oversight Officer

as directed by the Customer Due Diligence Manager, the MLRO or Chief Risk and Compliance Officer; ensuring they are dealt.... Curiosity - with our minds open to fresh thinking in the constant pursuit of improvement. Customer Obsession - ensuring...

Company: Railsbank
Location: London
Posted Date: 08 Oct 2025

Service Delivery Manager

respective Support Manager, and the CCC-Shift Lead who will take the role of Incident Manager for Major Incidents. The SDM... Support Manager and the CCC-Shift Lead to ensure that Incident Management processes are delivered to meet Temenos commitments...

Company: Temenos
Location: London
Posted Date: 12 Oct 2025

Duty Security Manager

manager and /or via your divisional incident reporting system Information Security Ensure compliance with Mitie... as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way...

Company: Mitie
Location: London
Posted Date: 11 Oct 2025

Service Desk Manager

by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly...’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement...

Company: Version 1
Location: London
Posted Date: 10 Oct 2025

Service Desk Manager

by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly...'s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement...

Company: Version 1
Location: London
Posted Date: 10 Oct 2025

Duty Security Manager

manager and /or via your divisional incident reporting system Information Security Ensure compliance with Mitie... as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way...

Company: Mitie
Location: London
Posted Date: 10 Oct 2025

HSE Manager - Leading Food Production & Dining Group

HSE Manager - Leading Food Production & Dining Group (London) Are you passionate about creating safe, sustainable... Central Production Unit (CPU) in London. My client is seeking an experienced Health, Safety & Environment (HSE) Manager...

Posted Date: 09 Oct 2025

UK Cluster Security Operations Manager

ISS UK Cluster Security Operations Manager Contract: Banking Location: London, EC2M2QS Hours of work: 40... for safety and service excellence? ISS is seeking a Security Operations Manager to oversee physical security and access control...

Location: London
Posted Date: 08 Oct 2025

AI Assurance Manager

and ethical AI considerations. Monitoring, incident handling, and continuous improvement. Experience working with auditors...Overview: The AI Assurance Certification Manager will ensure Bell Integration achieves and maintains AI certification...

Posted Date: 08 Oct 2025

Operations Engineering Manager

Operations Engineering Manager – In-House – Client-Side Role c£100,000 Package, Including Salary and Bonus + Mgmt... opportunity for a seasoned Operations Engineering Manager to join a leading data centre owner/operator with a growing portfolio...

Posted Date: 07 Oct 2025

Cyber Security Operations Manager

service improvement. Experience leading common security practices including incident detection and response, threat hunting...Cyber Security Operations Manager About Us: We are the tech company with people at heart. At Advania, we believe...

Company: Advania
Location: London
Posted Date: 07 Oct 2025
Salary: £75000 - 90000 per year

Financial Services Compliance Manager

Manager to join us as we continue to grow and develop our suite of products in insurance, payments and consumer credit... Financial Services Compliance Manager and will be joining a wider team of Legal & Compliance professionals. You'll interact...

Location: London
Posted Date: 05 Oct 2025

Financial Services Compliance Manager

Manager to join us as we continue to grow and develop our suite of products in insurance, payments and consumer credit... Financial Services Compliance Manager and will be joining a wider team of Legal & Compliance professionals. You'll interact...

Location: London
Posted Date: 04 Oct 2025

FIX Network Operations Manager, EMEA, Charles River Development, Assistant Vice President

highest level of reliability. Background Charles River Development require a manager to lead the EMEA FIX Team (Network... and externally. Management Reporting / Metrics. Major incident management. Working with Clients, internal Charles River...

Company: State Street
Location: London
Posted Date: 02 Oct 2025

Cloud Transformation and Strategy Operations Manager

, resolving issues and driving continuous service improvement. Technology Operations Center Leader and Major Incident...) leadership team, ensuring continuous monitoring, rapid incident response, and effective coordination of major incidents...

Location: London
Posted Date: 02 Oct 2025

Operations Manager - Third Party Supplier and Procurement

of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists... across Europe. About the role We're looking for a commercially minded and operationally astute Operations Manager...

Company: ZAVA
Location: London
Posted Date: 27 Sep 2025

Service Desk Manager - Platform Support

. Operational Excellence Drive process improvement and automation across incident and request handling. Maintain a solutions... everything we do, making Corsearch a force for good in the world. ✅The Role We are looking for a Platform Support Manager to lead the...

Company: Corsearch
Location: London
Posted Date: 25 Sep 2025