individual to join our operational response team as a Customer Incident Responder. This is a field-based role at the heart... most. What you'll be doing as a Customer Incident Responder As a Customer Incident Responder, you'll be on the front line during water...
Customer Incident & Improvement Manager MERJE is seeking a skilled Customer Incident & Improvement Manager... for a leading insurance provider. This role offers an exciting opportunity to lead incident resolution, enhance customer experience...
Primary Details Time Type: Full time Worker Type: Employee Major Incident Manager - ITSM Practitioner London... Permanent (Hybrid) The Opportunity QBE Europe is currently recruiting a Major Incident Manager – ITSM Practitioner...
supply chain disruptions, locate missing children, and more. The Role Incident Management Engineers (IMEs) are the... understanding of Palantir's product and delivery ecosystem. Collaborate with customer-facing, product, and infrastructure teams...
Senior Cyber Incident Response Investigator Fully UK Remote DV Clearance or eligibility essential £80,000 + OT... and On-Call earning £100,000+ Excellent opportunity for a candidate with Incident Response experience, DV Clearance or the...
banking. What we’re looking for We are looking for an experienced Incident Analyst to be one of the central points... to resolution, minimising customer impact, and protecting the stability of our production environment. This role is critical...
a customer-centric Incident Response Manager to lead and scale our EMEA-based division. This role is critical in shaping the... on incident trends, team performance, and customer impact. Required Qualifications: 7+ years of experience in cybersecurity...
, and providing timely maintenance notifications and post-incident advisories for any events that may impact customer services... during acute incident response practices. You will be responsible for providing customer updates as our partners in Engineering...
on us for quick and expert support in the event of and in preparation against a cyber incident; from incident response to risk... from their MDR service, ensuring they are informed, supported, and positioned to achieve their security outcomes. As a Customer...
Senior Customer Oversight Officer About Railsr In May 2025, Equals Money and Railsr, two established fintech... to join our growing Customer Onboarding and Oversight Team. We are looking for experienced individuals to help us manage our current...
. Job Summary The Customer Experience (CX) Team Lead will lead and optimise customer and partner journeys, ensuring seamless..., this role acts as the voice of the customer, driving improvements and embedding customer-centric practices across the...
The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks... and assistance to enable effective customer deployment and customization of their XDR / XSIAM platform throughout the customer...
, distributed teams in a matrix environment. Experience with incident management, metrics-driven performance, and customer.... What will you contribute? We are seeking a dynamic and forward-thinking Director of Technical Customer Support to lead our global support...
Description As an AWS Support Solutions Program Manager, you lead strategic programs to accelerate customer adoption... together services such as AWS Enterprise Support, Incident Detection and Response (IDR), Countdown Premium (CDP...
&C on workforce planning and change management. 2. Service Operations Own incident, request-fulfilment and escalation... in an environment naturally focused on short-term resolution. Foster a strong service culture, empathy and a customer-first mindset...
and a strong customer focus. A valid SIA Door Supervisor License - essential Previous Bar/Club Experience Confidence and ability... to BS7858 Standards What are you going to do: Provide hostmanship-style customer service, greeting and assisting patrons...
in accordance with agreed methods, risk assessments, SLAs, and customer service standards. Contribute to encouraging and embedding... incident response across all (x3) sites. Requirements Minimum City & Guilds Level 3 (or transferable) within a relevant...
services across a diverse customer base in the UK and Ireland. Reporting to the Head of SCIC Operations you will be responsible... assessments, incident reports, strategic briefings, and thematic analysis. Conduct horizon scanning and predictive assessments...
requirements and roadmaps. Ensure alignment of product development with company goals and customer needs. Team Support... responding to incoming queries and act as an escalation point for the team, ensuring efficient incident management and product...
and monitoring methodologies to strengthen operational resilience. Lead incident and issue management, ensuring accurate reporting..., powered by cutting-edge technology. Our values shape everything we do: Putting the customer first, Risk front and centre...