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Keywords: Customer Insights Lead, Location: San Francisco, CA

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Customer Insights Lead

do As the founding Customer Insights Lead, you'll roll up your sleeves to interview customers, run surveys, analyze data... the highest-impact questions with Product, GTM, Strategy, Ops, and Executive teams Lead customer segmentation, persona...

Company: Airwallex
Location: San Francisco, CA
Posted Date: 19 Oct 2025

Director, Customer Insights

Director, Customer Insights for Thought Leadership, you will lead the newly formed, high-visibility Thought Leadership Insights... in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Director, Customer Insights...

Company: Salesforce
Location: San Francisco, CA
Posted Date: 22 Nov 2025

Integrated Insights Lead

strategy to deliver value to patients, society and Roche. Lead customer and market centric insights in a specific disease...: Join our Global Ecosystem Insights (EI) team shaping Roche's Pharma strategy through market and customer centric insights. This team...

Company: Genentech
Location: San Francisco, CA
Posted Date: 12 Oct 2025

Integrated Insights Lead

strategy to deliver value to patients, society and Roche. Lead customer and market centric insights in a specific disease...: Join our Global Ecosystem Insights (EI) team shaping Roche's Pharma strategy through market and customer centric insights. This team...

Company: Genentech
Location: San Francisco, CA
Posted Date: 11 Oct 2025

Director, Strategy and Insights Enablement Lead (EPL)

. The Opportunity We're looking for a Strategy and Insights Enablement Lead to digitally transform our medical... Lead the execution of US Medical's insights strategy, generating actionable insights from diverse sources, and spearhead...

Company: Genentech
Location: San Francisco, CA
Posted Date: 11 Oct 2025

Global Consumer Insights Researcher (Marketing & Brand Insights - Consumer Electronics)

skills and the ability to translate complex data into clear, strategic insights. Responsibilities: Lead full-cycle... consumer insights projects across qualitative, quantitative, and secondary research. Run in-store and online customer journey...

Posted Date: 20 Nov 2025

Sr Manager, Global Client Insights

team, you will oversee the client insights program, manage the annual client engagement survey, develop methods to collect..., and operationalize closed-loop improvements across regions. You will also lead day-to-day ownership of our CEM platform (e.g., Medallia...

Company: Visa
Location: San Francisco, CA
Posted Date: 13 Nov 2025
Salary: $153700 - 223100 per year

Sr Manager, Global Client Insights

team, you will oversee the client insights program, manage the annual client engagement survey, develop methods to collect..., and operationalize closed-loop improvements across regions. You will also lead day-to-day ownership of our CEM platform (e.g., Medallia...

Company: Visa
Location: San Francisco, CA
Posted Date: 13 Nov 2025
Salary: $153700 - 223100 per year

Principal Researcher, Research & Insights

rooted in data and customer insights Conduct strategic, generative, and evaluative research using the appropriate mix... with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it...

Company: Salesforce
Location: San Francisco, CA
Posted Date: 06 Nov 2025

Senior Director, Business Insights and Analytics

and lead high-performing teams across forecasting, insights, market research, and advanced analytics. Drive the adoption... of analytics across the organization and elevate data-driven decision-making culture. Launch Insights & Market Research Lead...

Company: Alumis
Location: San Francisco, CA
Posted Date: 24 Oct 2025

Senior Manager, Market Research Consumer Insights

of Market Research & Consumer Insights you will be a high-impact, highly visible 'resident expert' on what our clients... Insights, you will skillfully create appropriate methodologies, execute primary market research, and be a true change agent...

Company: Sephora
Location: San Francisco, CA
Posted Date: 12 Oct 2025
Salary: $151810 - 169670 per year

Senior Manager, Market Research Consumer Insights

of Market Research & Consumer Insights you will be a high-impact, highly visible 'resident expert' on what our clients... Insights, you will skillfully create appropriate methodologies, execute primary market research, and be a true change agent...

Company: Sephora
Location: San Francisco, CA
Posted Date: 11 Oct 2025
Salary: $151810 - 169670 per year

Senior Manager, Market Research Consumer Insights

of Market Research & Consumer Insights you will be a high-impact, highly visible ‘resident expert’ on what our clients... Insights, you will skillfully create appropriate methodologies, execute primary market research, and be a true change agent...

Company: Sephora
Location: San Francisco, CA
Posted Date: 11 Oct 2025
Salary: $151810 - 169670 per year

Team Lead, Customer Support

customers and sustain long-lasting loyalty. Job Summary: As a Team Lead in Customer Support, you will support the team... and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten...

Company: Rakuten
Location: San Francisco, CA
Posted Date: 22 Oct 2025
Salary: $62856 - 107136 per year

Customer Trust & Safety Lead

with speed, transparency, and precision. As the Customer Trust & Safety Lead, you'll own Rippling's end-to-end response... to customer trust incidents - from account takeovers to data exposures. You'll lead cross-functional coordination, drive...

Company: Rippling
Location: San Francisco, CA
Posted Date: 17 Oct 2025

Customer Experience (CX) Operations Lead

and have similar experience to what we are looking for, we encourage you to apply. As our CX Operations Lead, you'll drive the... technology and tooling that scale and automate Member (customer) Care at HoneyBook. From conversation design to bot training...

Company: HoneyBook
Location: San Francisco, CA
Posted Date: 30 Aug 2025

Senior Customer Marketing Manager, Organized Customer - Solid Tumor

experience Supports tailored and actionable omnichannel customer engagement, leveraging appropriate customer insights including... customer journeys, personas, market/competitor insights and other data needed, collaborating closely with the Customer Marketer...

Company: Genentech
Location: San Francisco, CA
Posted Date: 26 Nov 2025

Director, Healthcare Professional (HCP) Customer Relationship Management (CRM)

capabilities such as e-detailing, customer insights modules, messaging etc. This role is broadly responsible for ensuring that HCP... to lead transformative change, integrating advanced technology with strategic vision to drive impact at scale...

Company: Genentech
Location: San Francisco, CA
Posted Date: 23 Nov 2025

Principal Customer Experience Program Manager

for customer and market research, partnering with CX Strategy, Product Design and Research teams to uncover insights that guide...The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers...

Company: Klaviyo
Location: San Francisco, CA
Posted Date: 22 Nov 2025

Group Manager, Customer Experience

and Credit Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit... on how to identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior and confirm...

Posted Date: 21 Nov 2025
Salary: $190000 per year