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Keywords: Customer Journey Manager, Location: Kuala Lumpur

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Customer Journey Manager

We're seeking a highly analytical, organized, and customer-focused Customer Journey Manager to lead the end-to-end.... Responsibilities: 1. Customer Journey Design Build clear and structured customer journeys across the full lifecycle: awareness...

Company: AvaTrade
Location: Kuala Lumpur
Posted Date: 21 Feb 2026

Manager, Customer Journey Design & Management

a difference too. Key Responsibilities Strategic Leadership and Vision: Develop and execute a comprehensive customer journey..., mentor, and develop a team of customer journey designers, fostering a culture of innovation, collaboration, and customer...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

Manager, Wealth Solutions and Journeys

Focus on driving process improvement and simplifying the customer journey to enhance efficiency and user experience. Analyse... process/journey and better customer experience. The jobholder must ensure that the process/system enhancement is adhered...

Company: HSBC
Location: Kuala Lumpur
Posted Date: 12 Feb 2026

Manager, Wealth Solutions and Journeys

Focus on driving process improvement and simplifying the customer journey to enhance efficiency and user experience. Analyse... process/journey and better customer experience. The jobholder must ensure that the process/system enhancement is adhered...

Location: Kuala Lumpur
Posted Date: 30 Jan 2026

Associate Customer Success Manager

businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates... 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As an Associate Customer Success Manager...

Company: impact.com
Location: Kuala Lumpur
Posted Date: 21 Feb 2026

Customer Success Manager

businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates... 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Success Manager, you will be the...

Company: Impact Tech
Location: Kuala Lumpur
Posted Date: 19 Feb 2026

Regional Customer Service Manager - English Team (Based in Kuala Lumpur)

and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey... and help build travel for the world, join us. Get to Know our Team: Agoda's Customer Support Team understands that travel...

Company: Agoda
Location: Kuala Lumpur
Posted Date: 17 Feb 2026

Manager - Business Channel (Operations & Customer Service)

(employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager..., our Customer Service and Operations Manager is responsible to maintain seamless daily branch operations through leading, guiding...

Posted Date: 14 Feb 2026

Customer Success Manager (MY)

you'd like to embark on, keep reading! The Customer Success Manager (C SM) is a commercial leader responsible for managing and growing... is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun. If this is a journey...

Company: StoreHub
Location: Kuala Lumpur
Posted Date: 12 Feb 2026

Customer Success Manager - APAC

engages every customer to ensure significant value throughout their Workday journey. With our focus on customer growth... empowered to innovate and drive incredible customer success. About the Role The Customer Success Manager (CSM) plays...

Company: Workday
Location: Kuala Lumpur
Posted Date: 08 Feb 2026

Customer Lifecycle Marketing Manager

About the company: At BID Operations, we are passionate about supporting our clients in their journey towards success... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager - CLM...

Location: Kuala Lumpur
Posted Date: 06 Feb 2026

Customer Experience Manager

Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships..., acting as a trusted advisor throughout their journey with Nutanix technology. Develop and implement tailored Customer Success...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

Customer Lifecycle Marketing Manager (Growth)

About the company: At BID Operations, we are passionate about supporting our clients in their journey towards success... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager - CLM...

Location: Kuala Lumpur
Posted Date: 31 Jan 2026

Regional Customer Service Manager - Customer Satisfaction & Incidents (CSI)

and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey...'s Customer Satisfaction & Incidents (CSI) team, our final tier of customer support and a critical line of defence for the...

Location: Kuala Lumpur
Posted Date: 28 Jan 2026

Customer Service Team Manager - Mandarin Team (Kuala Lumpur)

manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain... and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey...

Location: Kuala Lumpur
Posted Date: 24 Jan 2026

Technical Customer Success Manager

Job Title: Technical Customer Success Manager About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud.... Role Overview: As a Technical Customer Success Manager who owns the relationship with key customers...

Location: Kuala Lumpur
Posted Date: 18 Jan 2026

Customer Service Team Manager - Mandarin Team (Kuala Lumpur)

our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care... and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey...

Company: Agoda
Location: Kuala Lumpur
Posted Date: 17 Jan 2026

Customer Experience Manager

Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage the digital customer... levels. You will lead CX initiatives, manage key customer experience metrics, oversee journey enhancement projects...

Location: Kuala Lumpur
Posted Date: 09 Jan 2026
Salary: 8500 - 10000 per month

Section Manager, Customer Support

Join our leading Aerospace Component Repair Specialist as a Section Manager, Customer Support based in the Klang Valley... region. Lead and mentor the customer support team to achieve service excellence. Supervise, coach, and manage team...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 05 Jan 2026
Salary: 120000 - 204000 per year

Regional Customer Service Manager - Customer Satisfaction & Incidents (CSI)

and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey...'s Customer Satisfaction & Incidents (CSI) team, our final tier of customer support and a critical line of defence for the...

Company: Agoda
Posted Date: 19 Dec 2025