by proper expectation setting What we're looking for Previous experience as a CSM, support rep, or account manager... a decision framework (not just scripts) Understands long-term customer journeys...
Manager -Customer Experience/Quality. We are a group of driven and hard-working individuals. If you are looking to build... with you! Job Description Key Responsibilities: Performance Analysis and Quality Assurance: Analyze customer interaction data to identify trends...
Job Type Full-time Description As an SMB Customer Success Manager , you'll serve as a trusted resource for a broad base... & Qualifications 1-2 years of customer-facing experience in a SaaS, service, or tech-enabled environment Familiarity with real estate...
Overview The Customer Success Relationship Manager (CSRM) is a front-line commercial leader responsible for expanding... points and future requirements. 3. Partnership With Customer Success Operations Manager (CSOM) Coordinate closely with the...
experience At least 2-3 years as Operations Manager Proven experience managing a Customer Success team in a SaaS environment...We have an urgent open position with one of our direct client in Phillipines. Job Title - Deputy Manager - Operations...
We are having an urgent opening with one of our direct client in Phillipines. Job Title - Group Manager Operations... (Customer Success) Location - Alabang, PH (Onsite) Shift - Night Shift Qualifications: Education: Bachelor's degree...
As a Customer Success Manager, you will support and nurture a portfolio of B2B clients, helping them achieve success..., and provide meaningful insights. You will play a key role in driving product adoption, ensuring customer satisfaction...
Sutherland is seeking a leadership-oriented and self-motivated person to join us as Associate Manager -Customer... Responsibilities: * Performance Analysis and Quality Assurance: Analyze customer interaction data to identify trends and areas...
watching as much as they want, anytime, anywhere, and can change their plans at any time. Are you passionate about customer... experience and operational excellence Do you find yourself thinking about how customer interactions and agent experience...
our Lexmark Global ServicesCustomer Relationship Management - Cebu COM Manager (Shared Services Center)Job Description JOB SUMMARY...: Responsible for managing and leading individuals or teams to manage a hardware and services engagement that meets Customer...
About The Role We're seeking an Customer Success Manager, Founders Office to own everything that happens after the contract... and run repeatable customer operations, coordinate across internal and external stakeholders, and act as the internal source...
Job Title Associate Manager - HOS Customer Care Management Level 1 Purpose of the role Amadeus is committed... in major incident management bridge calls & customer communications - Participate on schedule rotation as Manager on Duty...
Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech... a replacement or repair if anything does go wrong. What you will be doing: The Manager, Call Center Operations will lead a team...
partnerships. The Customer Learning Manager serves as the risk intelligence authority at LSEG. On any given day... you will be collaborating with Subject Matter Authorities to design and update customer facing training content suitable for live classes...
Sutherland is seeking a leadership-oriented and self-motivated person to join us as Associate Manager -Customer...: The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations...
DIRECTLY REPORTS TO: Head of Customer Success Management MAIN AREA OF RESPONSIBILITY: As an Enterprise Customer... Success Manager, your responsibility is to ensure our largest and most strategic clients realize the full value...
TO: Head of Customer Success Management MAIN AREA OF RESPONSIBILITY: As an Enterprise Customer Success Manager...Mandaluyong, Metro Manila, Philippines Full Time Customer Success Management Experienced DIRECTLY REPORTS...
experience as a Customer Success & Operations Manager or in a similar client-facing role, within an operations-heavy.... Position Overview: We are seeking a proactive, operations-driven, and analytically minded Customer Success & Operations...
Join our Team We are now looking for a Customer Operations Manager (COM) who is data- and value-driven...
: Monday-Friday | Between 7:00 AM - 6:00 PM EST We are partnering with LTVplus to hire a highly driven Customer Success Manager..., and using numbers to drive smarter decisions and stronger outcomes. About the Role As a Customer Success Manager...