experience as a Customer Success & Operations Manager or in a similar client-facing role, within an operations-heavy.... Position Overview: We are seeking a proactive, operations-driven, and analytically minded Customer Success & Operations...
minded Account Manager to champion client success and ensure the operational excellence of our SaaS platform. This role... as an Account Manager or in a similar client-facing role, preferably within an operations-heavy or compliance-driven environment...
in client success stories and onboarding projects such as defining the goals and identify risks and mitigating the gaps... in contractual or project-based work is an advantage. Amenable to work in a hybrid setup. Mid-Senior Level / Manager Sales...
delivery. Compliance Review: Maintain account manager success by ensuring customer accounts are compliant and on time... for customer inquiries and support. Understand client needs and provide tailored solutions to meet their goals, while ensuring...
Senior Vendor Manager to ensure overall BPO center performance meets company expectations and ensures the success of the... overall customer experience Duties And Responsibilities State the major activities and performance standards for which the...
: The Vendor Manager will oversee and drive performance across our outsourced customer service BPO partners located in India... of experience in vendor management or BPO operations, preferably in a global customer service environment. Strong knowledge...
Customer Success Manager, you will be responsible for managing client accounts, resolving inquiries through chat, liaising... a dedicated and experienced Customer Success Manager - Philippines to ensure exceptional service delivery to our clients. As the...
-term, meaningful careers. Role Overview The Customer Success Manager serves as the primary point of contact and trusted... in customer success, account management, client-facing roles, or related positions (preferably in healthcare, telemedicine, SaaS...
-term, meaningful careers. Role Overview The Bilingual Customer Success Manager (Spanish/English) serves as a trusted...Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full...
, and build long-term, meaningful careers. Role Overview The Bilingual Customer Success Manager (Spanish/English) serves...Job Description: Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent...
-term, meaningful careers. Role Overview The Customer Success Manager serves as the primary point of contact and trusted... in customer success, account management, client-facing roles, or related positions (preferably in healthcare, telemedicine, SaaS...
As a Customer Success Manager, you will support and nurture a portfolio of B2B clients, helping them achieve success... for upselling or expanding customer accounts. Support and contribute to goals based on retention, revenue growth, and customer...
Customer Success Manager - AEM About The Role Job Summary: The Customer Success Manager will be responsible.... Identify upsell and cross-sell opportunities within the existing customer base, recommending appropriate solutions based...
of the internet. As a Customer Success Manager on our APAC team, based in Kuala Lumpur , you'll play a key role in ensuring... Experience: A minimum of 5 years in a Customer Success Management, Client Services, Account Management, Implementation...
Customer Success Manager - AEM About the role: Job Summary: The Customer Success Manager will be responsible... customer satisfaction, and generate positive business outcomes. Responsible for building relationships internally...
Your job is to help the Client succeed. Our job is to help you succeed. About the Client The Client Success Manager will own the entire... communication so clients are always informed of developments. Requirements 3-5+ years of experience in client success, project...
Tasks: Renewals, Opportunities and Growth Gain a deep understanding of the client's business and the success... Maximization Ensure that Sprout becomes an instrumental tool in client’s operations. As a CSM, you have to make certain...
is a technically focused role that provides critical support to the Australian based Client Success Managers and Account Teams... with client stakeholders under the guidance of the Client Success Manager. Develop strong working relationships by understanding...
appropriately to the assigned Customer Success Manager and / or Leadership when higher-level intervention is required. Communicate... and support duties as assigned Qualifications: 2+ years of experience in Customer Success, Operations, Account Management...
are created as soon as the onboarding is confirmed or prior, allowing the Customer Success Manager to review points of contact..., and coordination with the Customer Success Manager. Prepare, maintain, and deliver end-of-cycle bonus reports to Accounting...