SUMMARY: - POSITION INFO: Role Description: This is not your ordinary customer service role, this needs... someone with a curious mind, who has done Tier 3 customer service Well spoken, must have customer service - at least 4 years...
Role Description: This is not your ordinary customer service role, this needs someone with a curious mind, who... has done Tier 3 customer service Well spoken, must have customer service – at least 4 years, must have received escalated calls...
Analyst to join their teams in the Western cape. Work and collaborate with Dynamic teams, architects and stakeholders.... Participate in customer engagements and incident bridges, supporting complex technical issues as needed. Contribute to quality...
Job Summary Our clients in the consulting space are on the hunt for a seasoned Senior Information Security Analyst.... Assess risks from new vulnerabilities and contribute to mitigation recommendations. Participate in customer engagements...
The Technical Business Analyst is responsible for providing technical analysis and expertise for business-specific... system behaviors, the Technical Analyst drives efficient, scalable implementations that align with both business goals...
The Technical Business Analyst is responsible for providing technical analysis and expertise for business-specific... system behaviors, the Technical Analyst drives efficient, scalable implementations that align with both business goals...
Department: Forex Product House - Forex IT Position: Senior Systems Analyst Purpose of the role The senior... systems analyst is responsible to convert large scale business initiatives into world class IT Solutions. The senior systems...
intermediary, thus enhancing the product experience - as well as the end-user customer's experience. To reduce and prevent.... To manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified/suggested...
product experience - as well as the end-user customer's experience. To reduce and prevent any advice risk associated with the... the resolution of system issues, as well as driving any enhancements that are identified/suggested - as per agreed upon...
enhancing the intermediary’s experience - as well as the end-user customer’s experience. To reduce and prevent any advice risk... and facilitate the resolution of system issues, as well as driving any enhancements that are identified/suggested – as per agreed...
product experience - as well as the end-user customer's experience. To reduce and prevent any advice risk associated with the... the resolution of system issues, as well as driving any enhancements that are identified/suggested – as per agreed upon...
Support Analyst who will serve as a first point of contact to the business to enable efficient and effective restoration... of incidents and requests. You will be involved with the initial assessment, prioritization, triage, escalation and resolution...
of incidents and requests for service as the next Trade Management Support Analyst sought by a dynamic Independent Asset Management... Firm. You will be involved with the initial assessment, prioritization, triage, escalation and resolution of incidents...
-class Workforce Management function from the ground up. As our Performance Analyst, you’ll go beyond traditional reporting..., blending real-time monitoring, deep performance analysis, and actionable insights to help us deliver seamless customer...
solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered... Analyst, you’ll be supporting the delivery of repeatable, automated and scalable vulnerability management systems...
Department: Forex Product House - Forex IT Position: Senior Systems Analyst Purpose of the role The senior... systems analyst is responsible to convert large scale business initiatives into world class IT Solutions. The senior systems...
an Application Support Analyst who has a passion and desire for customer service and to excel in their role. This is an exciting time... commitments are achieved, all tickets are managed and exceptional customer service. You will need to have strong communication...
users support using all contact mediums. Quickly understanding and diagnosing issues to apply a rapid resolution or capture... information to assist escalation and resolution at next level of support team. Develop and maintain a high level...
users support using all contact mediums. Quickly understanding and diagnosing issues to apply a rapid resolution or capture... information to assist escalation and resolution at next level of support team. Develop and maintain a high level...
Job Summary Data Administrator - CPT IT - Analyst, Data Management Cape Town - Western Cape - South Africa..., Imports, Exports). Work closely with stakeholders on query resolution. Perform business analytics and translate to SQL...