its global infrastructure and service expansion, we are seeking an experienced and driven Senior Project Manager to lead... alignment, and service quality. This role requires a technical mindset, strong project delivery ownership, and excellent cross...
OSMs (Office Service Managers), Country Coordinators (CCs) and Employee/Customer Experience Leads for the support... service contractors, utility contacts, and outsourced vendors. Sets priorities, performs forecasting, and allocates the...
OSMs (Office Service Managers), Country Coordinators (CCs) and Employee/Customer Experience Leads for the support... service contractors, utility contacts, and outsourced vendors. Sets priorities, performs forecasting, and allocates the...
Job Description The Responsibilities of the Role: Monitor and track field service activities end to end including... turnaround time, parts request, parts usage, repeated repair, onsite scheduling, customer feedback and process compliance. May...
design and product design. Analyze operational data, cases, and existing customer service processes to identify existing...Job Description: Based on the user service journey, cluster and define user inbound scenarios, and develop service...
to communications service providers (Telecom Operators) across Malaysia, Philippines, Vietnam, Cambodia, and Laos Achieve and exceed... growth across the territory Develop, manage, and expand strategic customer relationships, acting as a trusted advisor...
and experience: Proven experience in service management, preferably in banking industries Strong customer service orientation...Job Description: Details of the Division and Team: Implementation and Service, RTM Malaysia.The team consist...
members achieve performance KPIs and deliver high-quality customer service. Requirements Bachelor’s degree in Information...SAP AMS SERVICE DELIVERY MANAGER (Malaysia) KEY RESPONSIBILITIES: Service Coordination: Oversee daily AMS service...
to increase customer satisfaction Build and maintain senior relationships with both the client and KF Determines mechanisms...
channels. Role includes advising, preparing, and delivering suitable mortgage packages for the customer Grow the bank...’s current customer portfolio in providing product solutions in accordance with the Bank's prescribed standards and regulatory...
successful execution of projects according to schedule, budget, and customer satisfaction metrics. Your strategic mindset and operational... of contract terms and interpretation, coupled with excellent customer expectations management skills Proven experience employing...
issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues... and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the...
to increase customer satisfaction Build and maintain senior relationships with both the client and KF Determines mechanisms...
to increase customer satisfaction Build and maintain senior relationships with both the client and KF Determines mechanisms...
Your Customer (KYC) and Customer Due Diligence (CDD). Evaluate all products by assessing the risks according to company guidelines... institution. With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC...
in weekly customer status calls and responds to client requests/questions in a timely manner. Interact and assist members... organizational, project management and time management skills Customer centric, results oriented, self-starter and able to work...
to increase customer satisfaction Build and maintain senior relationships with both the client and KF Determines mechanisms...
on thinking big and scaling fast, this team is responsible for end-to-end solutions for a diverse customer base. We combine...
terminal. To perform POS terminal installation and support at customer site. Troubleshoot and repair POS terminal...
and maintain profitable margins for all services. Analyze market trends, competitive dynamics, and customer feedback specific...