Provide Tier 1 IT support to end-users, including troubleshooting and resolving technical issues. Stay informed... about basic AI tools and industry trends to offer effective support to the team. Collaborate with team members and end-users...
Job Description: Mainly hotline services (24×7 incoming call handling) Daily IT support operations (remote support...) Ticket logging, tracking & closure Monthly service reporting Requirements: Solid knowledge in Microsoft Office...
disciplines. 3-5 years of experience in IT support, service desk, or technical support roles, preferably in a corporate...Overview This role provides Level 2 technical support to internal staff, resolving escalated hardware, software...
disciplines. 3-5 years of experience in IT support, service desk, or technical support roles, preferably in a corporate...This role provides Level 2 technical support to internal staff, resolving escalated hardware, software, and application...
which enabling them to increase their service capabilities and focus on developing the core business. Job details: Support end... helpdesk support Good knowledge of Windows OS, MS Office, Outlook and network troubleshooting Polite and responsible Good...
Science, or related disciplines. 3-5 years of experience in IT support, service desk, or technical support roles, preferably... support challenges. About Our Client Our client is a renowned insurance provider and a large organization...
job categories. Approach us to find a right job! Job Description: To provide helpdesk support of IT systems, including the... environment Experience in customer support in technical aspect is an advantage Work in various location of HKP...
The role EIDEALINK LIMITED' is seeking an experienced IT Support / Helpdesk professional to join our team in Sha Tin... looking for * Relevant experience in an IT support or helpdesk role, preferably in the Information & Communication Technology industry...
. Role Description This is a full-time, on-site role located in Hong Kong SAR for an L2 Helpdesk Support Engineer. The role... involves providing technical support for hardware, user devices, and printers, resolving helpdesk inquiries...
Our client is a large Investment Bank is looking to hire IT Helpdesk / Technical Support / IT Support... to in‑house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting...
. Job Description Provide IT helpdesk support to end users. Address user inquiries and perform technical troubleshooting. Manage the... of one year of experience in IT helpdesk support. Familiarity with Windows, O365, mobile devices, and other desktop support...
. At least 1 year of IT support experience, customer service or related fields; fresh graduates are also welcome. Basic knowledge...Assit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot...
, including experience leading teams. Proven experience managing a service or support function (e.g., HR helpdesk, customer... 6+ years of relevant experience in HR Operations, Shared Services, Customer Support, or Service Delivery roles...
Summary: Our client, a top tier investment bank is looking for a Helpdesk Support Engineers to join their team... requests. Escalate unresolved cases to relevant second level support team and external service providers. Keep track the case...
Job Description Respond to customer support enquires via phone, email or service system Provide customer assistance and support over the... phone or via remote access Keep record of problems, their resolution and document the customer interaction on the system...
efficient and quality day-to-day operations on the Customer Services' Helpdesk, Ticketing, Office Reception and Baggage Storage... Services as well as Event Support Handle customer enquiries and complaints via CS hotline, emails and a complaint management...
efficient and quality day-to-day operations on the Customer Services' Helpdesk, Ticketing, Office Reception and Baggage Storage... Services as well as Event Support Handle customer enquiries and complaints via CS hotline, emails and a complaint management...
operations of the Customer Services / Helpdesk, Office Reception and Concierge Desk for Luggage Services as well as providing... Event Support. Handle customer enquiries and complaints via CS hotline, emails and a complaint management system...
efficient and quality day-to-day operations on the Customer Services' Helpdesk, Ticketing, Office Reception and Baggage Storage... Services as well as Event Support Handle customer enquiries and complaints via CS hotline, emails and a complaint management...
with more experience will be considered for the position of Senior Customer Service Executive - Helpdesk. We offer to full-time staff...Our role Provide technical support via phone and email to address query/incident reported from users Identify...