Job Overview We are seeking a Junior Customer Service professional for our Chat and Email Process based in Mumbai.... Provide feedback to the management team on customer trends and potential areas for process and service improvements. Maintain...
will be responsible and have the attributes to perform in the following key areas: A Customer Centric thought process with the ability... increased Customer Satisfaction and Resolution through teammate development and process improvement. Relentless focus...
Lead - Customer Support to manage a small team and ensure exceptional service delivery across voice, chat....- Train and mentor team members to improve communication and process adherence.- Capture and share customer feedback...
, email and chat queues Provide information about products and services Obtain details on complaints and requests Process requests... of products Process assigned work, independently, consistently, and accurately Follow provided instructions, exactly Follow...
and service requests- Prepare reports, track service metrics, and provide feedback for process improvement-Build and nurture... positive client relationships to support retention and growth Requirements:- Proven experience in customer service or client...
of responsibility: Order Management Service Issue Resolution Supply Chain Efficiencies The Customer Operations Specialist... Accountabilities Respond to Customer Inquiries and Complaints via Phone, Email, and Chat in a Timely and Professional Manner Prompt...
-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying... in English. Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage...
responding to customer requests in a timely manner through our care channels (phone, email, live chat, etc). Do you have the... experience, drive, energy, and passion for delivering world-class customer service? We want to meet you! About Nivoda Nivoda...
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company... and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored...
the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver.... ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service... is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
: Operations Reporting to: Team Leader Role Description: The Customer Service Associate is a frontline role responsible... for delivering exceptional customer service to clients based in various regions. The role involves handling customer inquiries...
problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service... is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user...
is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user... client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clientâÂÂs network...
problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service... is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user...