satisfaction. Handled interaction within agreed customer Service Level Agreement (SLA) Record and classify all customers' queries... customer on Incident status/resolution in accordance with SLA. Monitor the IT service process and workflow to ensure SLA...
Proficiency Administrative Support Communication Skills Customer Service Time Management Organizational Skills Record Keeping... Kelayakan Candidates must understand Mandarin Candidates must possess at least Primary/Secondary School/SPM/”O” Level...
5 Working Days Kemahiran Receptionist Duties Administrative Support Mandarin Language Proficiency Customer Service... Kerja Kelayakan Able to speak and understand English, Mandarin and Malay Able to write English, Mandarin and Malay 1...
/ Diploma/ Degree. At least 1 year of relevant experience on operations processing in customer service/ contact centre... operational requests and working with respective stakeholders to process required actions. Strong follow through on customer...
/”O” Level/ Diploma/ Degree. At least 1 year of relevant experience on operations processing in customer service/ contact centre... operational requests and working with respective stakeholders to process required actions. Strong follow through on customer...
communication with related departments such as Risk Management, Compliance, and Customer Service to ensure closed-loop problem... requires to deal with China Mandarin speaking counterparts Excellent communication and cross-department collaboration...
Malaysian candidates only - Korean (TOPIK 5/6) + Mandarin (Speak, Read & Write) - Experienced in Customer Service... customer support across phone, email, chat, and portal - Understand customer needs and translate them into appropriate service...
processing in customer service/ contact centre environment. Experience gained in FX/Finance industry will be an added advantage... through on customer requests and managing customer's expectations. Perform in accordance with key performance metrics...
excellent customer service and support during live sessions, answering queries and sharing insights on each product. Ensure... experience. Fluency in English is required, with proficiency in Mandarin as a bonus Able to work on a shift basis (non-standard...
at the right time to meet customer demand while optimizing inventory levels and supply chain efficiency. The role... demand, service level targets, and inventory policies. Own and ensure appropriate planning data is updated in line...
proficiency with written, spoken in languages required - English and Mandarin speaking. Preferred Skills Proven troubleshooting...) Basic understanding of HTML & JavaScript for tag / signal validation Strong customer empathy and chat/email etiquette Clear...
About The Role The Community Operations organization at Uber is responsible for delivering world-class customer support... Required Hard Skills and Experience: At least 1 year of customer support experience handling sensitive issues Experience working...
in English Able to communicate in Mandarin language will be an added advantage. Daring, aggressive, result oriented, willing... to accept challenges and a high achiever. Able to perform in a fast-paced environment and work under pressure. Customer...
, and escalated cases, working closely with PSPs, Customer Support, and Finance teams Participate in a shift-based duty roster (24 7..., and SOPs, improving efficiency, transparency, and control Work closely with Payment, Finance, Customer Support, IT, and Product...
About The Role The Community Operations organization at Uber is responsible for delivering world-class customer support... Qualifications Required Hard Skills and Experience: At least 6 months of customer support experience handling sensitive issues...
from you. In this role, we'll need you to: Demonstrate the ability to communicate effectively in English/ Mandarin and Bahasa Malaysia... targets and expand customer base. Identify and reach out to potential customers through cold calling, networking, and social...
education: SPM and above Required language(s): Mandarin, English, Bahasa Malaysia Proven experience in credit control... Customer Receipts: Verify daily receipts against bank statements, match with customer invoices and ensure correct posting...
Description We are seeking an experienced Anti Money Laundering Analyst (STR/RFI) who is fluent in Mandarin... Suspicious Transaction Reports (STRs) and Requests for Information (RFIs). Analyze customer transactions to identify unusual...
Description We are seeking a KYC Analyst who is fluent in Mandarin to join our team in Southeast Asia. The ideal... requirements by conducting thorough checks and analyses of customer information. Responsibilities Conduct thorough KYC (Know...
Communication Skill Microsoft Office Order Processing Ordering Office Supplies Office Equipment Customer Service Record Keeping...