creation center Develop new product/product concepts to exceed consumer and customer expectations across FTW , APP...-specific channel needs through the right price points, competitive positioning and customer requirements Leads India Design...
that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer...Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering...
, webinars) that promote best practices and encourage feature adoption. Enhance customer self-service: Lead the creation... that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer...
while being a good teammate. Responsibilities Lead a large FP&A team ensuring adherence to baseline values for all Service... that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook...
cases, and related cardholder claims in compliance with regulatory standards, program and cardholder service-level... is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore...
in compliance with regulatory standards, program and cardholder service-level agreements (SLAs) and the client’s policies. The Team... and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process...
, and ensuring staffing levels are sufficient to meet service and productivity goals. The Contact Center Workforce Manager leads..., and management of intra-day performance and service for a multi-site, multi-skilled 24 x 7 Contact Center operations. The workforce...
, Austin and Gurgaon. The team is led by the Sr Global Billing Manager. We are both an internal and external customer facing... to incoming customer billing and ordering queries Monitors and responds to internal queries via email, Slack and G-Chat Ensures...
for customer engagements, providing proactive communication and delivering exceptional service. Oversee and participate in quoting...We are seeking an experienced and strategic Renewal Program Specialist responsible for managing customer renewals...
) for customer service Use multiple customer support software tools to resolve issues, including Salesforce, Slack, internal... that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees...
in compliance with regulatory standards, program and cardholder service-level agreements (SLAs) and the client’s policies. The Team... and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process...
are to offer our full portfolio as-a-service, and we are now boldly accelerating our organization as an edge-to-cloud platform as a service... with our innovative As-a-Service Consumption models provide our customers with control, security, real-time intelligence and flexibility...
ensuring adherence to baseline values for all Service Level Agreements - KPI & CPI Be responsible for yearly financial... to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www...
timely payments to vendors and service providers. Vendor Communication: Maintain effective communication with travel vendors... and service providers to resolve discrepancies or issues related to invoices and expense reports. Approval Workflow: Ensure...
established standards (SLAs) for customer service Use multiple customer support software tools to resolve issues including... transaction data, merchant evidence, customer claims, and supporting documentation to determine valid decision. Prepare clear...
requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team... where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service...
office process. The role ensures Service Level (SL) delivery, adherence compliance, and efficient workforce allocation... to maintain delivery health across all intervals of the day. Responsibilities Real Time Monitoring & Service Level Management...
. Requirements: 7 to 9 years' experience in Dispute/Chargebacks/Customer service Operation Handling in the financial industry...Responsibilities: Support the accomplishment of all contracted service level targets/agreements. Manage monthly...
The Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth.... Job Description Analyst Record to Report The Dyson Business Services (DBS) organisation provides process and service excellence to support...
Job Category: Customer Services Degree Level: Bachelor's degree Job Description: The GRC Expert in Managed... vulnerabilities. Develop and test strategies for incident response and business continuity to minimize service disruptions. Ensure...