best practices, and customer feedback; work with Legal and CS to implement changes. Customer Service Policy Consultation: Provide... (Payment PM): Cancellation flows, refund UX, payment optimization Customer Service (Head of CS): Policy implementation...
is responsible for managing and enhancing customer relationships across Aspac, ensuring top-notch service delivery while driving... include leading, problem-solving, and maintaining a customer-focused approach to ensure smooth operations and high service...
Customer Delivery Manager (CDM) acts as the single point of accountability for service delivery within each account, ensuring... and coordinating customer service requests. Analyze trends to spot recurring issues, drive root cause fixes with functions, and turn...
. Require mentsBachelors degree in any field. Have 2 years of experience in Customer Service/Success from banking/fintech/IT ind... Customer Success at Razorpay Curlec, you will play a pivotal role in ensuring the long-term success of our valued merchants...
, etc) ranging from export teams, product line, customer service and supply chain. Coach and mentor less experienced members of the...Job Purpose and Impact The Customer Operations Specialist will be responsible to collaborate and work closely...
, leading the resolution of incidents and coordinating customer service requests. Analyze trends to spot recurring issues...Customer Delivery Manager Description - The Customer Delivery Manager (CDM) is a client-facing leader responsible...
excellent customer service experience. Highly developed sense of integrity and work ethics. Ability to communicate clearly... delivery of high-quality service. The role emphasizes driving digital adoption, maintaining documentation accuracy, ensuring...
, marketing administration, supply chain, finance, and customer service. Participates and contributes to customer account business...Job Description The Customer Marketing Manager will be responsible for leading Category and Customer marketing through...
in customer service, preferably within payments, fintech, banking, or technology industries. Strong communication skills.... Responsibilities we entrust you with: Serve as the first point of contact for merchant and customer inquiries via phone...
of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American... Express achieve its vision of being the world's most respected service brand. As part of GS, the Global Credit and Fraud...
Telecommunication Specialization Customer Service Location Kuala Lumpur Employment Type Contract / Temp Salary MYR 1..., renewals, and cancellations. - Update customer and policy records in the system. - Liaise with clients, agents...
-first CX principles that align with KAF's customer-centric mission. Operational Excellence & Service Quality Drive... continuous improvement of customer processes and service workflows. Lead root-cause analysis, recommending solutions to prevent...
/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers. Tertiary education, possess... in line with the customer and service expectations. Wants to do a good job, is concerned about getting it right for the...
balance their work and life. In this role, you’re expected to: The Customer Service Intermediate Analyst... Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service...
speaking associates Ability to deliver excellent customer service quality utilizing soft skills Able to understand games... but we do welcome those with good customer service equivalent industry. Benefits Transport allowance, medical reimbursement...
world-class service experience for card members. It encompasses servicing through calls and backend processing supporting... We are seeking a motivated intern to provide support on project-related activities and assist with non-complex customer requests...
and enhance human resource management processes. With a strong focus on customer satisfaction and cutting-edge technology, the... or services to existing customers. - Collaborate with internal teams to address customer concerns, resolve issues, and ensure...
Description - External YOUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMER... customer service to all our customers and internal colleagues. . Liaise and coordinate cross functionally, cross departments...
service. Participates and contributes to customer account business reviews, both internally and with customers. Develops...Job Category: Marketing Job Description: The Customer Marketing Manager will be responsible for leading Category...
AdvancementRegional Exposure Minimum 2-3 years prior experience in customer service or call centre within the fintech, banking...This Customer Support Executive role in the Fintech industry focuses on managing and ensuring smooth financial...