Find your dream job NOW!

Click on Location links to filter by Job Title & Location.
Click on Company links to filter by Company & Location.
For exact match, enclose search terms in "double quotes".

Keywords: Customer Experience and Retention Manager, Location: Kuala Lumpur

Page: 1

Customer Experience and Retention Manager

About The Role Champion customer experience and retention strategy across Mindvalley Membership and Premium Programs... and drive user retention by increasing user engagement on the platform and driving member communication. Customer Experience...

Location: Kuala Lumpur
Posted Date: 10 Jan 2026

Customer Success Manager for Retention (US Hours)

Experience, Skills and Competencies 3+ years of experience in sales, customer service, retention, or customer success roles... a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function...

Location: Kuala Lumpur
Posted Date: 14 Jan 2026

Customer Success Manager for Retention (US Hours)

Experience, Skills and Competencies 3+ years of experience in sales, customer service, retention, or customer success roles... a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Customer Success Manager - Retention

Experience, Skills and Competencies 3+ years of experience in sales, customer service, retention, or customer success roles... a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Customer Retention Manager

of experience in Client Retention, Sales, or Account Management (Forex/industry preferred). Strong knowledge of financial markets...Title : Retention Client Associate (Senior) Job Purpose The Retention Clients Associate is responsible...

Location: Kuala Lumpur
Posted Date: 04 Jan 2026

Retention Manager

We are seeking for a highly driven Retention Manager to strengthen client relationships, improve customer activation.... Requirements: Experience in customer retention, client relationship management, financial services, or FX/CFD brokerage...

Location: Kuala Lumpur
Posted Date: 17 Dec 2025

Customer Experience Program Manager

Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We're looking for a Customer Experience Program Manager to turn customer insights into action — designing and executing...

Company: Respond.io
Location: Kuala Lumpur
Posted Date: 29 Dec 2025

Customer Experience Manager

Job purpose The Customer Experience Manager is responsible for driving patient satisfaction, loyalty, and retention...-consult appointments and new fertility consultations. Customer Feedback & Experience Management Gather, analyze, and report...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Customer Experience Manager (Work in Singapore)

satisfaction index score. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills... as an industry pioneer. Mission of the Position The primary mission for the Centre Manager is to actively support and contribute...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Telemarketer, Membership Retention

-organised 4. Ability to manage time effectively and meet daily targets 5. Prior experience in customer service, telesales... process. 3. Complete and submit daily call reports to the Manager and Senior Manager of the Membership & Services Division. 4...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Senior/ Key Accounts Manager (Team Lead experience)

for increasing customer satisfaction, loyalty and retention by going above and beyond expectation Prepare regular reports of progress... industry experience With minimum 5 years customer service experience, aftersales or account management/ handling existing B2B...

Location: Kuala Lumpur
Posted Date: 07 Jan 2026

Senior Manager, Innovation Experience

efficiency, readiness, retention and documentation completeness. Analyse experience data to identify bottlenecks, drop-offs.... About You Minimum Degree 10 to 12 years of experience managing end-to-end customer, user or participant lifecycle across acquisition...

Location: Kuala Lumpur
Posted Date: 26 Dec 2025

Senior/ Key Accounts Manager (Team Lead experience)

for increasing customer satisfaction, loyalty and retention by going above and beyond expectation Prepare regular reports of progress... industry experience With minimum 5 years customer service experience, aftersales or account management/ handling existing B2B...

Location: Kuala Lumpur
Posted Date: 13 Dec 2025

Customer Success Manager

Role: Customer Success Manager Company: AI-Powered SaaS Client Employment Type: Permanent / Full-Time Location: Kuala... Manager to fully own our SME customer segment across both Sales-led and Product-led (PLG) motions, while also managing upwards...

Location: Kuala Lumpur
Posted Date: 08 Jan 2026

Customer Success Manager MYR 8-10K

's degree in Business, Marketing, HR, or a related field; - Proven experience as a Customer Success Manager or in a similar... and prioritize tasks effectively in a fast-paced environment. - Experience with CRM tools and customer success platforms is highly...

Company: Fuku AI
Location: Kuala Lumpur
Posted Date: 08 Jan 2026
Salary: 8000 - 10000 per month

Customer Success Manager

experience in Client Success, Account Management, or Customer Experience Experience in IT, SaaS, or software licensing preferred...Job Title: Client Success Manager (CSM) Company: Acestar Group Location: Kuala Lumpur (Onsite) Reports to: Founder...

Location: Kuala Lumpur
Posted Date: 27 Dec 2025

Customer Journey Manager

We're seeking a highly analytical, organized, and customer-focused Customer Journey Manager to lead the end-to-end... customer experience across multiple touchpoints. This role is responsible for optimizing the entire customer lifecycle...

Location: Kuala Lumpur
Posted Date: 26 Dec 2025

Customer Journey Manager

We are looking for a highly analytical, organized, and customer-focused Customer Journey Manager to lead the end-to-end... customer experience across multiple touchpoints. This role is responsible for optimizing the entire customer lifecycle...

Location: Kuala Lumpur
Posted Date: 17 Dec 2025

Customer Success Manager

-focused professional to join our Merchant Services team. In this role as Customer Success Manager, you will act as the main... and improvement opportunities to senior management for product and service enhancements. 4. Customer Satisfaction & Retention...

Location: Kuala Lumpur
Posted Date: 17 Dec 2025

Customer Success Manager

The Customer Success Manager is responsible for building strong, long-term relationships with clients, ensuring... they achieve maximum value from our products/services, and driving customer satisfaction, retention, and growth. The role combines...

Location: Kuala Lumpur
Posted Date: 13 Dec 2025