a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function... proven retention strategies, and providing excellent customer service. You will play a key role in ensuring that customers...
About The Role Champion customer experience and retention strategy across Mindvalley Membership and Premium Programs... and drive user retention by increasing user engagement on the platform and driving member communication. Customer Experience...
a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function... proven retention strategies, and providing excellent customer service. You will play a key role in ensuring that customers...
a cause that matters to you. Job Overview As a Digital CSM - Retention Specialist within the Customer Success function... proven retention strategies, and providing excellent customer service. You will play a key role in ensuring that customers...
Title : Retention Client Associate (Senior) Job Purpose The Retention Clients Associate is responsible... on promotions, campaigns, and market news. Collaborate with Sales, Premium, and Marketing teams to execute client retention...
We are seeking for a highly driven Retention Manager to strengthen client relationships, improve customer activation.... Responsibilities: 1. Client Retention & Engagement Develop and implement initiatives to improve customer retention and reduce churn...
process. 3. Complete and submit daily call reports to the Manager and Senior Manager of the Membership & Services Division. 4...-organised 4. Ability to manage time effectively and meet daily targets 5. Prior experience in customer service, telesales...
Role: Customer Success Manager Company: AI-Powered SaaS Client Employment Type: Permanent / Full-Time Location: Kuala... Manager to fully own our SME customer segment across both Sales-led and Product-led (PLG) motions, while also managing upwards...
Location: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We're looking for a Customer Experience Program Manager to turn customer insights into action — designing and executing...
Job Title: Client Success Manager (CSM) Company: Acestar Group Location: Kuala Lumpur (Onsite) Reports to: Founder... / Head of Client Success Role Purpose The Client Success Manager ensures Acestar's clients achieve clear, measurable value...
We're seeking a highly analytical, organized, and customer-focused Customer Journey Manager to lead the end-to-end..., onboarding, engagement, retention, loyalty, and reactivation. Map customer touchpoints across WhatsApp, Email, social platforms...
We are looking for a highly analytical, organized, and customer-focused Customer Journey Manager to lead the end-to-end..., onboarding, engagement, retention, loyalty, and reactivation. Map customer touchpoints across WhatsApp, Email, social platforms...
-focused professional to join our Merchant Services team. In this role as Customer Success Manager, you will act as the main... and improvement opportunities to senior management for product and service enhancements. 4. Customer Satisfaction & Retention...
The Customer Success Manager is responsible for building strong, long-term relationships with clients, ensuring... they achieve maximum value from our products/services, and driving customer satisfaction, retention, and growth. The role combines...
feedback, and implement improvement areas through cross-department collaborations. As a Senior Manager OPEX - Voice Of Customer... and more. About The Team The OPEX - Voice Of Customer team aims to improve user experience by identifying opportunities from customer...
Job Title : Customer Success Manager (CSM) - SaaS for OOH Location : [Malaysia] Job Type : Full-time Company Overview.... Position Overview : We are seeking a dedicated Customer Success Manager (CSM) to manage and nurture relationships...
to do your best work. The Customer Success Manager is a strategic partner responsible for ensuring customers achieve their desired outcomes... next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the...
Job purpose The Customer Experience Manager is responsible for driving patient satisfaction, loyalty, and retention... strategy, customer service leadership, and data-driven improvement to enhance every touchpoint of the patient journey...
conversion, deposit, trading activity, and retention. Design end-to-end customer journeys (Welcome, KYC reminders, deposit... you to concentrate on strategic growth and innovation. Position Overview We are seeking a highly motivated Marketing Manager - CLM...
a cause that matters to you. Role Purpose We're seeking a Customer Lifecycle Manager to design and execute strategic campaigns... that drive customer engagement, retention, and expansion throughout the entire customer journey. This role combines lifecycle...