We are looking for a proactive and customer-focused Mandarin Speaking Customer Service Specialist to join our team... customer issues and potential process improvements. Collaborate with team members to ensure seamless service delivery...
. OBJECTIVES/ PURPOSE OF JOB The incumbent is responsible for providing high-quality customer service by responding promptly.... Experience in customer service or call centres, preferably within the banking or healthcare industry. Strong communication...
About this Position The Adhesive Customer Service Front Office Agent is the first contact point to support customers... to Customers. Participate in stock-take Participate in Ad-hoc duties and projects as per requested by the Customer Service...
masterfully balance elite customer service, operational rigor, and the strategic demands of high-value partnerships. The ideal...'s Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a critical...
Centre/Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers. Tertiary education, possess... in line with the customer and service expectations. Wants to do a good job, is concerned about getting it right for the...
If interested, Kindly share your CV at [HIDDEN TEXT] Role: Customer Service Language: Read, Write, Speak Mandarin... Location: KL, Malaysia Education: Min SPM or above 0 to 1 year of experience in Customer Service 24*7 rotational Shift KPI: 800...
and more. What You'll Be Doing Overseeing Customer Service Operations, including monitoring and reporting metrics such as customer... trends and issues in Service quality. Conduct weekly/monthly performance reviews with customer service agents. Coordinate...
's business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda... of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make...
We are seeking a dedicated and enthusiastic Customer Service Representative to join our call center team. As a Customer... experience in Contact/Call Centre or Customer Service environment A positive, service-oriented and professional attitude...
managing teams and 5+ direct reports in the Customer Service field. - Proficiency in English... Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the...
in managing overseas customer service center delivery - Well-developed service delivery and operational management methodologies... for user experience, cost efficiency, and organizational health - Focus on user service experience by analyzing daily service...
domains. Lead a team of Customer Service Assurance professionals, ensuring alignment, capability development, and delivery... consistency. Act as the executive custodian of enterprise service quality and customer experience performance. Service Quality...
service process Resolve service problems by clarifying the customer's complaint; determining the cause of the problem... solutions to improve customer experience Organise NPS huddle for customer service soft skill improvement. Identify service gap...
To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services... in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level...
excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching... any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing...
Job Description: Hiring Native - Customer Service Representative. Native Languages such as : Thai, Indonesian... Structure ( 3 rotating shifts) Must-have Criteria 1. Possess customer service experience atleast 1 yr minimum and skill...
Experienced in customer service, account management role and self-owned business before are preferable...., by acquiring and helping the sellers to have a smooth onboarding experience on platform, as well as delivering the best customer...
operational support to enhance tenant relations and overall mall experience. Job Accountabilities Frontline Customer Service Greet... and assist shoppers at the customer service counter with inquiries, directions, and general assistance. Manage redemption...
Summary of the Role Apart from achieving the service targets, manage the best-in-class customer servicing team... chat and provide extra-ordinary service to our customers in a professional and timely manner 2. Make appropriate...
Summary of the Role Be the best-in-class customer service advisor by resolving the customer queries effectively... and maintain satisfactory quality of customer service 3. Make appropriate recommendations to meet customers' expectation 4...