masterfully balance elite customer service, operational rigor, and the strategic demands of high-value partnerships. The ideal...'s Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a critical...
masterfully balance elite customer service, operational rigor, and the strategic demands of high-value partnerships. The ideal...'s Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a critical...
To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services... in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level...
's business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda... manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain...
to join our team as AVP, Institutional Customer Service Manager C12 - Hybrid (Internal Job Title: Institutional Customer Service... Service unit typically consisting of multiple teams of non-exempt staff performing related tasks (e.g., customer service...
(such as customer service backend, Salesforce) (C-end functionality and supporting management backend) Responsible for closely... requirements, designing system architecture, and arranging iteration plans. Job requirements: 3-5 years of product manager...
About The Role We are looking for an experienced and driven Customer Service Manager to lead our multi-channel Customer... will manage Customer Service operations across five markets: Malaysia, Singapore, Hong Kong, Indonesia, and Vietnam , ensuring...
's Customer Satisfaction & Incidents (CSI) team, our final tier of customer support and a critical line of defence for the... of specialized Team Managers who handle our most complex and sensitive customer escalations. The ideal candidate is a leader...
's Customer Satisfaction & Incidents (CSI) team, our final tier of customer support and a critical line of defence for the... of specialized Team Managers who handle our most complex and sensitive customer escalations. The ideal candidate is a leader...
Job Purpose The Customer Education Business Development Manager (CEBDM) will work with customers, partners and Account Team... being part of a diverse, global team - and who get excited about making a real-world impact with data. Job Title Customer...
Job Purpose The Customer Education Business Development Manager (CEBDM) will work with customers, partners and Account Team... being part of a diverse, global team - and who get excited about making a real-world impact with data. Job Title Customer...
in managing overseas customer service center delivery - Well-developed service delivery and operational management methodologies... for user experience, cost efficiency, and organizational health - Focus on user service experience by analyzing daily service...
in managing overseas customer service center delivery - Well-developed service delivery and operational management methodologies... for user experience, cost efficiency, and organizational health - Focus on user service experience by analyzing daily service...
Customer Service Center. The goal is to ensure the advancement of customer service strategies and service products through... strategic design and technological innovation, thereby improving customer satisfaction, enhancing service efficiency...
and maintaining relationships with key service/functional owners on client account and be the main point of contact for the client... service. Understand the client contracts (including scope and local delivery models). Accountable for overall service...
is responsible for Processing, Customer Service, Refund Payments, and other back-office operations. The vast majority of these... Service Team - team members, team leader, manager and head of CS CSC Teams - team members, team leader, manager and head of CS...
? We are expanding our team and looking for Customer Service & Project Management Executives to support our fast-growing AI solutions... customer inquiries and ensure high satisfaction Assist in onboarding new clients and managing documentation Maintain clear...
, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed... service levels to customers Establish work procedures and processes that support the company and departmental standards...
. To work closely with the backup CSE on this task in ensuring that timeline is met. Work with customer service manager... service process Resolve service problems by clarifying the customer's complaint; determining the cause of the problem...
, simple and complex. Job title : Central Customer Service Junior Coordinator China & TW Purpose To process Customer's Request... for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox To ensure all enquiries within the...