• Minimum 1-year experience as a Team Leader in voice/chat process • Minimum of 3 year of work experience in a Voice/chat... of this role are to drive qualitative performance effectiveness and superior customer experience of the Customer Connect Team...
• Minimum 1-year experience as a Team Leader in voice/chat process • Minimum of 3 year of work experience in a Voice/chat... of this role are to drive qualitative performance effectiveness and superior customer experience of the Customer Connect Team...
Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely...
Job Description: Active Listening, Assertive communication, Client Management, Domain expertise, Microsoft Office, Problem Solving, SLA Management, Team Management, Time Management...
Job Description: Active Listening, Assertive communication, Client Management, Domain expertise, Microsoft Office, Problem Solving, SLA Management, Team Management, Time Management...