1.Greeting clients and setting a positive office atmosphere2.Answering the phone, taking messages and redirecting calls to respective offices3. Organising and maintaining files and records and updating them when necessary4.Creating and main...
will be responsible for day-to-day tasks such as lead generation, communication with clients, customer service, and sales... communication and customer service skills- Experience in sales and training- Familiarity with sales management practices- Ability...
Soft skills (Minimum) · Good written skills · Customer Service Focus · Team work/ Managing Self / Adaptability...Job Description: Job Description – Process Executive Position Title Executive, Medbill Adjudication Function...
perspective, aligning needs with the target offering by creating a customer self-service enabled platform for core customers...Job Description: Job Description Position Title, Responsibility Level: Executive/Senior Executive Function...
expectations Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement...
on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns Achieving key... targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the...
Computer literacy 0months to 1 year for Associate, and 1 to 2+years for senior associate with experience in any customer... service (preference given in banking industry domestic or international) Minimum 15 years of education...
for targets Decision making ability Adaptable & Flexible. Customer service Focus – Ability to empathize with the customer...
Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s skills... Authentication - Measurement of the customer service representative’s soft skills Attendance - dependability Schedule Adherence...
to schedules outlined by planning teams ·A Strong passion for customer service ·Enthusiastic and a great team player... communication skills – verbal and written ·Problem solving abilities in customer-facing environment ·Customer Service experience...
to schedules outlined by planning teams ·A Strong passion for customer service ·Enthusiastic and a great team player... communication skills – verbal and written ·Problem solving abilities in customer-facing environment ·Customer Service experience...
them. Effectively balances quality, customer service and productivity standards Make calls to the customer for collection... communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone...
them. Effectively balances quality, customer service and productivity standards Make calls to the customer for collection... communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone...
service and productivity standards Make calls to the customer for collection or payment details Work towards resolution... skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi task, prioritize...
skills Document Interpretation skills Customer Service Focus Soft Skills (Desired) Self-disciplined and result...
for accomplishing them. Effectively balances quality, customer service and productivity standards Ability to prioritize & multi-task... and PowerPoint Proven experience in a shared service or third-party support Industry preferred...
for accomplishing them. Effectively balances quality, customer service and productivity standards Ability to prioritize & multi-task... and PowerPoint Proven experience in a shared service or third-party support Industry preferred...
expectations Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement...
systems Good decision making skill Effectively balances quality, customer service and productivity standards Ability... communication and timely resolution of Customer concerns Achieving key targets for the process in line with the SLA (Service level...