of Customer concerns Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success... Any other essential function that may occur from time to time as directed by the manager Primary Interactions @ EXL Manager for the...
targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the... accounts assigned to the team Preparing business review templates for performance review Primary Interactions @ EXL...
targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the... accounts assigned to the team Preparing business review templates for performance review Primary Interactions @ EXL...
targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the... that may occur from time to time as directed by the manager Primary Interactions @ EXL Manager for the purpose of review...
a high level of data accuracy and ensure compliance with client and company policies Adhere to service level agreements... EXL shall be the sole judge, in its reasonable judgment and subject to applicable law, as to qualifications or performance...
understanding of EXL Consulting and its service lines and actively assess what the firm can deliver to service clients... for remediation · Maintain relationships with client / internal clients to manage expectations of service, including work products...
management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated..., drive POC (Proof of Concept), manage un-certainty & define success parameters Exceptionally good understanding of EXL...
understanding of EXL Consulting and its service lines and actively assess what the firm can deliver to service clients... for remediation · Maintain relationships with client / internal clients to manage expectations of service, including work products...
Exceptionally good understanding of EXL Consulting and its service lines and actively assess what the firm can deliver to service... of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure...
Type Individual Contributor Company EXL Service Grade / Level D2 (SAVP) Division / Department Business Unit, DIG -EMEA...
legal matters. Essential Functions Legal: Support and collaborate with EXL Legal team in: Contract Reviews... Contracts, Facility Leases, Software License Agreements, Service level agreements, NDAs and RFPs. Ensure legal risks...
Span of Control NA Location All EXL Service Delivery Centers Basic Function The QCA is responsible for monitoring...
, and provide internal audit services in a dual shore service delivery model. Skills and attributes for success: · Demonstrate... towards EXL consulting practice. Follow instructions, be a team player and use current technology/tools to enhance the...
Job Description: About the Role EXL is looking for a hands-on developer with strong expertise in FastAPI and Python... of industries such as Healthcare, Insurance, Analytics, Banking and several others to help create industry leading managed service...
relationships with client / internal clients to manage expectations of service, including work products, timing, and deliverable..., Automation & Process Digitalization in various business processes Exceptionally good understanding of EXL Consulting and its...
are meeting or exceeding client and EXL expectations. This will entail periodic review of Transitions (jointly with Program Lead... and implementation solution, providing inputs to effectively price service provision. Op-ID & DD. Performs Due diligence/ OP-ID exercise...
Job Description: Senior ASR/TTS Specialist - AI Agent Integration Expert Company: EXL Service Type: Full-time...: Low-latency speech-enabled customer service bots Telecom Integration: Enterprise telephony and AudioConnector systems...
: Manager About EXL Service EXL Service is a global leader in analytics, digital operations, and AI-driven business... enterprise needs into AI-enabled product capabilities. Define product OKRs and success metrics aligned with EXL’s strategic...
Level: Lead / Assistant Manager About EXL Service EXL Service is at the forefront of embedding AI into enterprise... into AI-first features. Prototype, test, and optimize Agentic AI capabilities for enterprise-scale adoption. Contribute to EXL...
Job Description: About EXL EXL is the trusted partner for data-driven industries like insurance, banking... into workflows. Clients rely on EXL for our global talent, rapid digital solutions, and our team of dedicated data scientists...