: Associate's Degree Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES Oversees one or more teams of customer service... associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence...
with other teams globally to ensure data quality is remediated Provides a high level of customer service to our internal stakeholders...
of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal...
etc. ·Adhere to the customer touch-point engagement in order to service his portfolio of customers ·To maintain the desired... persistency ratio ·Prompt post-sales service with respect to all domains ·Strategize and interact closely with the RM...
as well as ability to comprehend customer requirements. Key relationships for this role include Sales & BD (Business... on financial and commercial terms, aiming to sign contracts that meet financial goals while addressing customer business drivers...
is customer engagement activities, will be one point of contact for Process owners Monitoring contractual changes / amendments... system / process controls Closely working with Service delivery leader and sales to manage account P&L Hiring setups...
Monitor metrics for service delivery, opportunities for improving customer satisfaction and implement appropriate..., which will include managing client service team members and contributing to the achievement of team goals. The opportunity...
of aftermarket sales professionals and executives to achieve sales targets and deliver excellent customer service. Contract... and expand the customer base within the aftermarket sector. Market Analysis: Conducting thorough market research and analysis...
, customer service, and marketing teams to ensure smooth service delivery Support training initiatives for frontline staff... to maintain service excellence Reporting & Performance Monitoring Track sales metrics, conversion rates, and customer...
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager... of an SAP Customer, delivering implementation and support of SAP projects and having expsoure to India Taxation (GST...
the next generation technology product within our Prisma SAAS teams.. This fast-growing cloud service provides visibility... SaaS Contribute towards architecture quality and vision Customer First Mindset is required and a very good team player...
Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager... of an SAP Customer, delivering implementation and support of SAP projects and having expsoure to India Taxation (GST...
and partnerships to drive better strategies, priorities, and service to the customer ● Understand and follow Corning Change Management... ● Adhere to and implement standards, policies & guidelines for Active Directory in collaboration with service line owner...
. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer... choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align...
and partnerships to drive better strategies, priorities, and service to the customer ● Understand and follow Corning Change Management... ● Adhere to and implement standards, policies & guidelines for Active Directory in collaboration with service line owner...
. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer... choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align...
. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer... choices to re-ignite performance. We have developed a suite of cross-service line strategic solutions that align...
business partners, India Service Centre seeks to extend the Clock, the Dollar and provide Scalability. Our Strategic... Objectives (what is to be achieved) Contribute to growth Customer focused execution Increase efficiency and effectiveness...
issues Handle customer requests within the prescribed SLA. Able to work in a competitive environment, meet the KPIs... productivity quality and provide customer satisfaction Qualifications we seek in you! Minimum Qualification / skills Graduate...
LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No.../Service Sourcing. Supplier Selection. Pricing/Terms Negotiation. Order Processing. Contract Administration. Supplier...