Requirements Minimum of 4 to 5 years of Customer service experience in Business Process Off-shoring with 2 yrs of supervisory... goals Maintain quality standards and deliver on accuracy/compliance targets, handle and manage customer and client...
Job Description: Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact... Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer...
Job Category: Operations Job Description: Coordinate team tasks, assist in project management, handle customer... inquiries, and prepare reports. Responsibilities: Coordinate team tasks, assist in project management, handle customer...
run cleaner and faster as we scale. The Role We're looking for a reliable, detail-oriented Customer Service & Admin... Manager who can fully own customer support and after-sales operations. This is not a call-center role. You'll be managing...
What You Will Be Doing We are seeking a highly skilled and motivated Product Manager with expertise in Customer Service... Define and drive the product strategy and roadmap for Customer Service-based solutions within Albertsons. Analyze market...
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Title: Manager Customer Service Reports... OVERVIEW: As a Customer Service Manager, you will be responsible for the customer service team in Global Business Services...
+ (indirect reports 30+) POSITION OVERVIEW: As a Customer Service Manager, you will be responsible for the customer service...Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Title: Manager Customer...
Job Title: Customer Service Representative & Social Media Manager Work Schedule: Part-Time (20 hours/week...) | Preferred Hours: 10:00 AM – 3:00 PM EST We are looking for a Customer Service Representative who can also manage our Instagram...
Work Schedule Standard (Mon-Fri) Environmental Conditions Office POSITION OVERVIEW: As a Customer Service Manager..., you will be responsible for the customer service team in Global Business Services. You will be responsible for driving customer experience...
seeking an experienced and people-focused Customer Service Manager (Contractor ) to lead and continuously enhance our global... of experience in customer service management, with 5+ years in contact center leadership roles. Experience leading outsourced...
looking for an experienced and people-focused Customer Service Manager to lead and continuously enhance our global customer and partner..., and innovative methodologies to deliver best-in-class service. In this role, you'll coach and develop a team of customer service...
with confidence. As a Customer Service Manager (Individual Contributor) in Wealth Management, you will be the primary point of contact... for our participants. You will provide exceptional customer service and share your knowledge of our products and services to support...
with confidence. As a Customer Service Manager (Individual Contributor) in Wealth Management, you will be the primary point of contact... for our participants. You will provide exceptional customer service and share your knowledge of our products and services to support...
with confidence. As a Customer Service Manager (Individual Contributor) in Wealth Management, you will be the primary point of contact... for our participants. You will provide exceptional customer service and share your knowledge of our products and services to support...
Job Title: Customer Service Representative & Social Media Manager Work Schedule: Part-Time (20 hours/week) | Preferred... Hours: 10:00 AM - 3:00 PM EST We are looking for a Customer Service Representative who can also manage our Instagram account...
Job Purpose and Impact The Customer Service Manager will oversee a team that provides customer services relating... to decide which tools or systems are appropriate to use for specific customer service environments. Use comprehensive knowledge...
Job Title Services Commercial Manager & Customer Lifetime Value (CLV) Manager – Emerging Markets... and Monitoring systems. We have an exciting opportunity for a Services Commercial Manager & Customer Lifetime Value (CLV) Manager...
The Team Manager is responsible for the daily operation and management of the team in order to ensure organizational... Delegating work to Team Leads and managing their workload and output Responding to customer inquiries and complaints Handle...
Oversee daily customer service operations and team performance Develop and implement customer service policies... and procedures Train and mentor customer service representatives Resolve escalated customer issues and complaints Analyze customer...
), such as service quality, call duration, resolution rate, and customer satisfaction, and continuously monitor and optimize performance... prevention, and cross-selling. Service Quality and Customer Experience Monitoring: Monitor interaction quality across various...