(Customer Experience) and action planning to improve customer satisfaction and service delivery. Pioneer Automation and RPA... Expertise in handling complex administrative and customer service issues with E2E value chain visibility. High proficiency...
: Customer Service...: ** 1. **Generic Mailbox Management:** Oversee the shared mailbox and handle customer queries, requests, and follow-ups. 2...
fundamentals to enable data-driven decisions Customer Service & Stakeholder management Building the knowledge base from use cases... Exposure to ERP Environment – preferably SAP ECC, SD & MM Overview of Supply Chain & Inventory management Customer Service...
. Qualifications Bachelor's or University Degree (or equivalent) with strong customer service experience. Typically requires 4... and schedule arrangements with the FSC/CPO/logistics team, including the service delivery team and operations support. Excellent...
and classification of transactions. Interfaces with sales support, customer service and Marcom teams to ensure compliance. Resolves... or customer data operations. Strong knowledge of E2E CIM operations Minimum 3-4 years of extensive work experience in SAP CRM...