and sales market teams. Collaborate with regional and market teams to discuss customer service delivery and customer service... through Customer Service to the relevant region/market, aiming to automate through reports. STAKEHOLDER ENGAGEMENT Serve...
, Singapore, and Europe.** The Customer Care Manager Manager, Global Commercial Operations will lead a global team of Shared... best in class customer experience. Establish key performance indicators for shared service customer care team and measure...
.com in Brazil. Roles & Responsibilities: Lead Post-Purchase Support Operations: Own and manage the customer care operations...Supervisor, Brazil Customer Care Operations General Information Req # WD00082082 Career area: Sales Support...
company in e-signature and contract lifecycle management (CLM). What you'll do The Customer Success Lead Strategy... performance and operational efficiencies. You will be partnered with our Compensation, Operations and Service lines on strategic...
de AtuaçãoDiversos / Outros O que você irá fazer BR Customer Experience Lead Brazil, São Paulo As the Customer Experience Lead..., establishing customer experience practices and procedures as well as leading and overseeing customer experience operations...
growth. - Leverages all opportunities to achieve targets while enhancing customer relations. - Primarily responsible... for RFPs and supplemental documents for complex, multi-region, multi-service clinical development projects/programs...
with the agency. Lead third party agency service level, commercial agreement, and investment. Experience & Qualifications... de AtuaçãoDiversos / Outros O que você irá fazer He/she will lead the country monthly sales operating rhythm process, tools. He/she...
Supervisor to join our team in Lapa/SP! Requirements Proven experience as a Customer Service Supervisor, preferably in a Call... Center environment.Experience with Social Media preferred for an integrated approach to customer service.Mastery of Call...
. Senior Manager Development Operations What you will do Let’s do this. Let’s change the world. In this vital role... you will: LATAM hub leader of Global Study Operations / Site Management (GSO-SM) organization that is accountable for overall country...
of the Workday solution. The role requires strong customer service skills, digital fluency, and the ability to navigate...: Strong customer service skills Digital fluency – strong systems computer skills experience across full spectrum of Office programmes...
for our users. As the Moderation Strategy Operations Program Manager, you will be responsible for developing and implementing..., and project management to optimize moderation processes, enhance policy implementation, and improve overall service delivery...
The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok... partnerships cross-functionally across internal teams. As a Sales Operations & Scaled Support Manager, the responsibility...
Experience & Service Excellence Lead and refine customer support operations to enhance satisfaction, retention, and brand... reputation. Establish and monitor key performance indicators (KPIs) to measure the effectiveness of customer service teams...
within an organization. This role is responsible for identifying and implementing process improvements, streamlining operations..., inefficiencies, and opportunities for optimization. Lead improvement projects: Manage and oversee improvement projects...
shifts. Identify and report system errors or service disruptions to the team lead or mid/senior agents in the absence of the... team lead. Escalate complex customer issues to the team lead or mid/senior agents to ensure proper follow-up...
of Customer Service Associates. Responsible for staffing, scheduling, recruiting, interviewing, hiring and new employee... regarding performance towards goals. Develop, implement and maintain policies and procedures to ensure quality customer service...
, Canada, Europe etc. The Role: The company is on the look-out for a Customer Service Team Lead to oversee the daily... operations of the Customer Service Department in Brazil, consisting of around 18 members. You'll be responsible for the...
strategy and operations for the region. This role reports to the VP, Customer Success - Americas. Responsibilities Lead... is seeking an experienced Director of Customer Success to successfully lead the CS function for our LAC (Latin America...
for our customers. Amazon is looking for an experienced and driven Marketplace Team Lead to drive seller recruitment and management... for Amazon''s Brazil Marketplace. The Team Lead will be responsible developing strong relationships with medium and large...
for FM Regional Security and Crisis Management Lead to be in Bogota, Mexico City or Sao Paulo. Purpose: The Regional... Security and Crisis Management role will report into the Director, E&PS LATAM Regional Lead and will play a critical role...