quality customer service in accordance with Bank`s internal policies. To perform back office functions as well as rendering... customer service support. To contribute towards branch`s deposit growth and cross selling Deposit / Investment / Bancassurance...
-regulatory requirements by conducting coaching. Customer Ensure efficient customer service level in accordance to SLA Ensure... timely reply to customer and CCQ. Ensure to resolve any complaints within SLA Ensure accuracy in service delivery. People...
service in line with SLA standards. Address and resolve customer complaints promptly and professionally. Ensure service...-performing team to deliver strong business results, uphold service excellence, and ensure compliance across all branch operations...