, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently..., customer satisfaction scores (CSAT), and chat volume goals. Team Collaboration: Work effectively with team members...
, and maintaining a customer-first mindset. The Customer Support Representative will be responsible for providing prompt and accurate... programs that support customer needs and enhance the overall customer experience. The representative will work closely...
or notable behaviours, whether verbal or via chat. Your Role: As a Customer Service Representative, you will: Assist Coaches... and fosters an inclusive culture. Position Overview: The Customer Service Representative will ensure that the Zoom sessions...
AF Home is looking for a results-driven Customer Service Representative to handle online customer inquiries... At least a diploma or equivalent; bachelor’s degree is an advantage 1–2 years of experience in customer service, online selling...
Your potential has a place here with TTEC's award-winning employment experience. As a Senior Customer Service... or more of customer service experience Senior High school graduate or equivalent Recognize, apply and explain your product or service...
Your potential has a place here with TTEC's award-winning employment experience. As a Dayshift Customer Service... high school or two years in college Open to all newbies or with customer service experience Recognize, apply and explain...
signatures, document workflows, and platform features. What you'll be doing Provide customer support via phone, email, or chat... / Bachelor's Graduate At least 17 months CSR experience, either Voice, email, and chat; ideally from technical customer service...
events meet revenue, cost, and profitability targets Provide customer service support via voice, email, and chat channels..., addressing inquiries and resolving issues promptly Maintain accurate records in CRM systems and support customer engagement...
customer service to ensure customer satisfaction and loyalty. What does a day in the life of a Technical Support Representative... or services Provide first level support to assist with complex customer inquiries via email and chat with kindness...
will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B... Support: Support business customer technical inquiries which may be causing significant business disruption resulting in loss...
Summary Description Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer... Will You Play Resolves client and/or merchant technical support issues relating to point of service (POS) products, including...
will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B... Agent will drive service-to-sales outcomes by presenting new solutions as applicable. Key Responsibilities Technical Support...
Strong skills in Customer Service, Customer Satisfaction, and Customer Experience Proficiency in Customer Support and Communication... Advocate / Customer Representative located in Quezon City. The key responsibilities include providing exceptional customer...
We are hiring a Customer Service Representative to help customers with questions, concerns, and support needs... in college Minimum of 6 months BPO or customer service experience Good communication and problem-solving skills Call center...
effectively to service and upsell client products to existing customers. Focused on educating the customer on their current... 1 year of sales experience or 2 years of customer service experience Great verbal communication and business writing...
effectively to service and upsell client products to existing customers. Focused on educating the customer on their current... 1 year of sales experience or 2 years of customer service experience Great verbal communication and business writing...
to customer inquiries through chat, email, and sms channels. Resolve customer issues in a timely and efficient manner. Document... to improve customer support processes Core Competencies Systems Processes & Policy Ensure all policies & procedures are adhered...
: BPO experience as a Customer Service Representative, Technical Support Representative, IT Helpdesk, Quality Analyst, RTA... inquiries through chat, email, and sms channels. Resolve customer issues in a timely and efficient manner. Document customer...
to customer inquiries through chat, email, and sms channels. Resolve customer issues in a timely and efficient manner. Document... to improve customer support processes Core Competencies Systems Processes & Policy Ensure all policies & procedures are adhered...
. As a Customer Service Representative working onsite in UP Technohub, Quezon City, you’ll be a part of bringing humanity to business.... Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Required skill(s): Customer service...