, and scaling our HR operational processes to drive efficiency, enhance the employee experience, and ensure service excellence... Admin, Work Visa, Employee Ticketing, and Onboarding-to create a scalable and efficient service delivery model. Continuously...
, or customer service representative related roles preferred. Minimum 2 years in account management/client relationship experience... engagement. Coordinate internal team and resolve issues promptly and maintain high levels of service quality. Build...
and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality... Audit-the-auditor for the monitorings done by Team Leaders for Customer Support and provide feedback on how to improve...
on. As listed below are the key accountabilities for a Customer Service Representative (CSR): Average Handling Time (AHT... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...
on. As listed below are the key accountabilities for a Customer Service Representative (CSR): Average Handling Time (AHT... achieves Service Level Agreements (SLA) and maintain cost effective management. Customer – Plan and organize Contact Center...