, addressing inquiries and resolving issues promptly and professionally.- Manage and oversee daily customer service operations... and customer-centric approach.- Monitor and report on key customer service metrics (TAT, customer satisfaction, complaint...
for customer support executive for one of our leading client- Location - Gurgaon- Experience - Minimum 6 months exp in any tele... customer queries over the phone and providing solutions through calls.3. Resolving matters in the best interest of both the...
Why this role matters:Own the health of our customer- care floor-drive CSAT, slash contacts per order and turn every... team- Domain: BPO / e-commerce / food-delivery customer care- Ops analytics and RCA: Excel/Sheets pivot & lookup;- RCA...
in Gurgaon. The ideal candidate should have between 1 to 3 years of relevant work experience. The role demands proficiency... in customer service, chat support, and crafting social media communications.Qualifications and Skills:- Customer service...