, addressing inquiries and resolving issues promptly and professionally.- Manage and oversee daily customer service operations... and customer-centric approach.- Monitor and report on key customer service metrics (TAT, customer satisfaction, complaint...
for customer support executive for one of our leading client- Location - Gurgaon- Experience - Minimum 6 months exp in any tele... customer queries over the phone and providing solutions through calls.3. Resolving matters in the best interest of both the...
corporate role. 2. Exceptional verbal and written communication skills. 3. Professional appearance and demeanor suitable... first point of contact at our corporate headquarters. In this role, you will represent our brand to clients, partners...
Why this role matters:Own the health of our customer- care floor-drive CSAT, slash contacts per order and turn every... team- Domain: BPO / e-commerce / food-delivery customer care- Ops analytics and RCA: Excel/Sheets pivot & lookup;- RCA...
in Gurgaon. The ideal candidate should have between 1 to 3 years of relevant work experience. The role demands proficiency... in customer service, chat support, and crafting social media communications.Qualifications and Skills:- Customer service...