Job Description: Company: Teleperformance Position: Customer Success Specialist Location: George Town, Penang...; call center experience advantageous. Interpersonal Skills: Customer service orientation, active listening, problem...
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns...: Customer Service orientation. Customer Results/Solutions focussed. Customer Expectations Management. Active Listening Skills...
(both verbal and written). Previous experience in customer service is an added advantage Able to work shifts (including weekends..., upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical...
to be involved in Customer Insights (CSAT, NPS, VOC) as well as the Journey Audit team who conducts Service OA audits, to present... 'Customer Management and Engagement' (CME) program to build a close network of customers, with the objectives to (1) obtain...
are welcome to apply. More than 6 months of customer service experience (any industry) is a plus. Required Skills Fluent in Mandarin level (clear.../minute with over 90% accuracy. Proficient in Microsoft Office. Preferred Skills More than 6 months of customer service...
? Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs..., researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring...
are welcome to apply. More than 6 months of customer service experience (any industry) is a plus. Pay Range Salary: RM8,000 - RM9,000 Employee...About the Role This position requires proficiency in Mandarin and English to provide quality service to customers...
We're Hiring: Mandarin-Speaking Customer Service Representative Location: Johor (Open to relocation tentatively... others and delivering great service We're looking for Mandarin-speaking Customer Service Representatives to join our growing team...
in English (both verbal and written) Previous experience in customer service is an added advantage Ability to handle business... core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle...
like you Then read on. About The Role To manage the operations, supervising a group of Customer Service Representatives to ensure... that Customer Contact's KPIs are met and that the level of service delivered by the team contributes to the overall customer...
Overview We are looking for a detail-oriented and customer-focused individual to join our team as a Customer Service... (Selangor ) .Previous experience in customer service is an advantage but not mandatory .Responsibilitie sKey Responsibilities...
computer skills and familiarity with CRM or customer support tools Fresh graduates are welcome; prior customer service... their needs Assist customers with onboarding, product usage, and general inquiries Resolve customer issues and complaints...
The Customer Service Representative (Japanese Speaker) plays a key frontline role, delivering assistance to members... expertise A successful Customer Service Representative (Japanese Speaker) should have: Candidates with 1-2 years...
disciplines Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries... insurance Maternity leave Opportunities for promotion Parental leave Professional development Kemahiran Customer...
Opportunities for promotion Parental leave Professional development Kemahiran Customer Service Communication Skills Microsoft... some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. Fresh graduates...
to be involved in Customer Insights (CSAT, NPS, VOC) as well as the Journey Audit team who conducts Service OA audits, to present... 'Customer Management and Engagement' (CME) program to build a close network of customers, with the objectives to (1) obtain...
Kemahiran Customer Service Communication Skills Microsoft Office Problem Solving Peringatan Penting Jangan pernah.../ Hotel Management or similar disciplines Possess some working experience in front-line (Front-desk/ Customer facing) ie...
to be involved in Customer Insights (CSAT, NPS, VOC) as well as the Journey Audit team who conducts Service OA audits, to present... 'Customer Management and Engagement' (CME) program to build a close network of customers, with the objectives to (1) obtain...
daily coordination of fulfillment issues related to Customer Service Agreements, Time and Material, Component Repair... status to the customer. Review business options for impacts on profit, for compliance with contracts, policies...
for the daily coordination of fulfillment issues related to Customer Service Agreements, Time and Material, Component Repair... status to the customer. Review business options for impacts on profit, for compliance with contracts, policies...