of a continuously evolving business environment Management of service impacting issues, including client and internal customer concerns... quality management and service of the full bond life cycle data operations of fixed income data in Asian Chinese, Japanese...
The Supply Planning Team Leader will support the onboarding of a team of planners and provide day-to-day management... as an initial customer concern point for supply planning business issues the team, however they are not responsible for the...
The Supply Planning Team Leader will support the onboarding of a team of planners and provide day-to-day management... as an initial customer concern point for supply planning business issues the team, however they are not responsible for the...
The Supply Planning Team Leader will support the onboarding of a team of planners and provide day-to-day management... as an initial customer concern point for supply planning business issues the team, however they are not responsible for the...
customer experience and cost-efficient business support services Job title AR & AP Team Leader, FSS Purpose Provide day-to-day..., and performance-manage team members; lead recruitment and onboarding. Provide escalation support to stakeholders across global time...
teams. The individual will lead and inspire a team of approximately 10 members across multiple locations, overseeing day... are met, all while fostering a motivated and productive team environment. Day-to-day, you will: Team Leadership: Lead a team of billing...
of a continuously evolving business environment Management of service impacting issues, including client and internal customer concerns... quality management and service of the full bond life cycle data operations of fixed income data in Asian Chinese, Japanese...
also have three charity days allocated to support a cause that matters to you. About you: As a CSM Team Lead, you will play a pivotal..., fostering a customer-first culture while optimising internal processes. Day-to-day, you will: Lead and Manage a Team: Coach...
Manager/Group Leader in time. What you'll Need to Succeed * Minimum two years leadership experience in customer service team... and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines...
in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information... and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach...
and the broader Revenue Cycle teams. The individual will lead and inspire a team of approximately 10 members across multiple... Leadership: Lead a team of billing professionals, providing guidance, mentoring, and coaching to ensure they meet...
, so you’ll also have three charity days allocated to support a cause that matters to you. About you: As a CSM Team Lead..., you will: Lead and Manage a Team: Coach and lead a team of CSMs & Onboarders, providing guidance, training, and support to ensure top...
best practices, and customer feedback; work with Legal and CS to implement changes. Customer Service Policy Consultation: Provide... (Payment PM): Cancellation flows, refund UX, payment optimization Customer Service (Head of CS): Policy implementation...
with regulatory requirements and HSBC group standard. Support first level resolution by providing advisory to customer service... seeking an ambitious individual to join our team in the role of Assistant Customer Resolution Manager. Role Purpose...
a next-generation Customer Centre in partnership with Distribution to deliver seamless end-to-end service, driving high CSAT... support to the sales team in driving new business by accelerating case capture through business analytics, robust tracking...
from you. About the Role Lead a next-generation Customer Centre in partnership with Distribution to deliver seamless end-to-end service... improvements in implementation strategies. Provide critical support to the sales team in driving new business by accelerating case...
and HSBC group standard. Support first level resolution by providing advisory to customer service touchpoints on effective... seeking an ambitious individual to join our team in the role of Assistant Customer Resolution Manager. Role Purpose This role...
, sales and customer service functions, helping to ensure they interact effectively with their customer base. Through... opportunity We are looking for Managers to join our leading Customer Consulting team. Our Manager are leaders in, and passionate...
customers with the best possible support. The company has a team of experienced engineers and technicians who... are available to help with any problems that may arise. To strengthen our team, we are looking for a Customer Project Manager (f/m...
for our fans and partner About the Role The Ticketing Solutions and Customer Care Manager will join our Ticketek team based... looks like? Customer Interaction & Support Respond to general enquiries, refunds, exchanges, booking requests...