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Keywords: Customer Service Team Lead & Operations Excellence, Location: Hong Kong

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Customer Service Team Lead & Operations Excellence

A prominent company in Hong Kong is seeking a skilled Customer Service Supervisor to lead the customer service team... and enhance operational efficiency. Responsibilities include managing daily operations, resolving customer issues, and training...

Company: Leadingnation
Location: Hong Kong
Posted Date: 27 Jan 2026

Assistant Manager, Customer & Policy Services, Projects & Operation Excellence

and manage customer operations and cross-functional projects (e.g., new service launches, product revamps, system enhancements... with prescribed standards. Focus on enabling and maintaining customer service-related systems, including but not limited to: BAU...

Posted Date: 12 Jan 2026

Assistant Manager, Customer & Policy Services, Projects & Operation Excellence

successful implementation and timely delivery in accordance with prescribed standards. Lead and manage customer operations and cross‑functional... Projects Focus on enabling and maintaining customer service-related systems, including but not limited to: BAU...

Posted Date: 10 Jan 2026

Assistant Manager, Customer & Policy Services, Projects & Operation Excellence

: Lead and manage customer operations and cross-functional projects (e.g., new service launches, product revamps, system... with prescribed standards. Focus on enabling and maintaining customer service-related systems, including but not limited to: - BAU...

Company: Prudential
Location: Hong Kong
Posted Date: 27 Nov 2025

Operations Lead - Service & Sales Excellence

in service functions, including 2 years managing a team. Responsibilities include driving customer satisfaction, strategic...A leading workforce solutions company is seeking an Operation Lead in Hong Kong. The role requires a minimum of 5 years...

Posted Date: 08 Dec 2025

Store Manager - Lead Sales & Team Excellence

. You will drive sales, ensure high customer service levels, and lead a motivated team. The ideal candidate has relevant management...A leading fashion retailer in Hong Kong is seeking a full-time Store Manager to oversee operations in our dynamic store...

Posted Date: 13 Jan 2026

Beauty Center Sales Lead — Drive Growth & Service Excellence

A beauty center in Hong Kong is seeking an experienced Sales Management professional to lead its team. This role... involves developing sales operations, managing customer relationships, and achieving sales objectives. The ideal candidate...

Company: Leadingnation
Location: Hong Kong
Posted Date: 27 Jan 2026

Senior Manager, Operation Excellence

As Senior Operation Excellence Manager in Customer Service Division, you will lead a team of Operation Planning Team... operational excellence. Driving a culture of continuous improvement within the commercial team. Projects Support...

Company: HTK
Posted Date: 10 Dec 2025

IT Operations Team Lead

‑critical, supporting 600+ vessels and 20 global offices where every minute counts. As the IT Operations Team Lead, you’ll... at scale, come help us keep Fleet moving forward. Key Roles and Responsibilities As an IT Operations Team Lead...

Posted Date: 11 Jan 2026

Customer Service Lead - Tech/ e-Commerce Business

improve service quality and operational efficiency. Description Lead and develop a high-performing Customer Service team...Add expected salary to your profile for insights We're looking for a passionate and data-driven Customer Service Lead...

Posted Date: 27 Dec 2025

Retail Excellence Manager, HK

operations, ensuring consistency in customer service and adherence to brand standards across all stores. Leverage local market... overall retail excellence. Coordinate with internal and external departments to ensure smooth operations of stores...

Posted Date: 24 Jan 2026

Warehouse & Contract Logistics Operations Lead

for its structured processes, technology-driven operations, and long-term client partnerships. Job Description Lead daily..., and cost control Oversee customer service delivery, ensuring contractual and service level commitments are met Maintain...

Company: Michael Page
Location: Hong Kong
Posted Date: 27 Jan 2026

Operations Lead (Hong Kong)

and experienced Operations Lead to lead and optimize qlub’s operational processes across Hong Kong. You will be responsible..., engineering, and tech teams to drive customer satisfaction and operational excellence. Act as a key liaison to align business...

Posted Date: 11 Jan 2026

Operations and Compliance Lead

motivated and experienced Operations Lead to manage and oversee the daily operations and regulatory framework for our Hong Kong..., we are a team of passionate builders creating the future of wealth management. The Right Profile Syfe is hiring a highly...

Company: Syfe
Posted Date: 10 Dec 2025

Quality Control Operations Lead - Banking Compliance

A leading banking institution in Hong Kong is seeking a seasoned professional to lead their Quality Control team. The... controls related to sales and customer service. Responsibilities include developing and executing internal control procedures...

Posted Date: 26 Dec 2025

People Help Desk Team Lead (Bangkok based)

and help build travel for the world, join us. About the Role We are seeking a dynamic and experienced Team Lead to oversee... and service operations, for HR/People Teams. Familiarity with data management and reporting tools. An international outlook...

Posted Date: 12 Jan 2026

Service Operations Manager

, customer satisfaction, continuous improvement, and alignment with Superhub's Service & Business Excellence goals. Roles..., customer interactions, CSAT NOC & RMM Operations Lead the NOC to maintain 24x7 monitoring of customer cloud workloads...

Posted Date: 28 Jan 2026

Manager, Service & Operations - Group Insurance (Employee Benefits focused)

team to deliver excellence and consistency in client services. Oversee client retention strategies and service-to-sales... of experience in operations or customer service, including 5 years in management. In-depth knowledge of group insurance, knowledge...

Posted Date: 12 Jan 2026

Head of Centralised Branch Operations, Control & Services Mgmt, HK Bank

customer service delivery of the bank. Your new role Centralised Branch Operations Lead and streamline retail banking.... Strong expertise in retail banking operations, compliance, risk management, and service excellence. Demonstrated ability to design...

Company: Hays
Location: Hong Kong
Posted Date: 08 Jan 2026

Sales & Customer Service Manager - Inflight Catering

themselves on innovation, excellence, and delivering exceptional service experiences that set industry standards. Joining this team means.... Job Description As the Sales & Customer Service Manager, you will take charge of all sales and service operations, ensuring flawless...

Posted Date: 28 Jan 2026