to the organization's guidelines and policies. - Collaborate with Customer Experience and Training team to idenitify the... and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain...
customer service. The role involves mentoring team members, tracking performance metrics, and contributing to team development...A leading digital financial platform in Colombia is seeking a Customer Experience Supervisor to deliver exceptional...
PURPOSE OF ROLE Invoice Processing Team Lead is responsible for overseeing the accurate, timely, and compliant... in line with defined performance and quality standards. Reporting to the Team Manager Invoice Processing & Reconciliations...
Customer Services in Colombia. In this senior leadership role, you will shape and lead a global payroll customer services... customer insights and service challenges into product and process improvements - Lead complex customer escalations, perform...
potential. Title And Summary Principal, Deploy LAC lead, Advisors & Consulting Services Deploy LAC lead The Services... organization drives Mastercard's growth by providing innovative services to customers. Services focuses on customer needs...
of credit products and sales/customer service cycles. - Proven experience managing multiple teams and Team Managers...-to-end customer service. The STM ensures that all operational, compliance, and customer satisfaction objectives...
You're the player we're missing on this TOP Team! We’re looking for a Bilingual Customer Expert to join our team... guidance, and delivering effective solutions across different service scenarios. You’ll focus on understanding customer needs...
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products.... About the Role: - Role: Technical Account Manager (TAM) OR Marketplace - Location: Medellín, Antioquia, Colombia (Remote...
Resume must be submitted in English. If your idea of Customer Success is rooted in an intrinsic motivation to help... others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims...
, provisioning, billing, and customer support. - Lead frontline readiness with clear training and documentation for consistent...+ years of experience in customer operations, service delivery, or operational support. - Direct ownership of complex...
customer service Requirements Bilingual (English and Spanish required) Previous experience in lead calling, inside sales..., customer service, or real estate preferred Strong phone communication and interpersonal skills Comfortable making high-volume...
, provisioning, billing, and customer support. - Lead frontline readiness with clear training and documentation for consistent...+ years of experience in customer operations, service delivery, or operational support. - Direct ownership of complex...
Our customer is the European online car market, with over 30 million monthly users and a presence in 18 countries.... As a Lead FullStack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user...
environmental team within the Transportation division. In this leadership role, you'll manage environmental projects, lead project... - Demonstrated leadership of interdisciplinary teams to meet deadlines and ensure project delivery; customer service oriented...
team of outstanding Customer Service Consultants: To make a difference for end-users, by training new hires in customer... and professionalism is critical - Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching...
team of outstanding Customer Service Consultants: To make a difference for end-users, by training new hires in customer... and professionalism is critical - Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching...
while fostering strong collaboration with Product, Sales, and Customer Success teams. You will lead a team of consultants, solution...‑aligned service offerings that accelerate customer adoption, reduce implementation complexity, and drive measurable time...
you are Reporting to: Service Delivery Team Lead What we offer Competitive salary package: Stay motivated with a salary that matches... work environment, and a talented and passionate team that thrives on pushing each other and celebrating successes together...
, challenging conventional thinking or building the next generation of customer experiences, your work will help transform... content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services...
us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Consultant, Advisors... Client Services team combines traditional management consulting with Mastercard’s rich data assets and in-house technologies...